Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't log onto my account which was strange as they sent me my booking on the email they say wasn't there!!”

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Posted 3 years ago

“Haven't been there yet!”

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Posted 3 years ago

“We h easy to use not the best on. Phon e she. Trying to select a hotel with car parking or info on near by”

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Posted 3 years ago

“Easy to book”

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Posted 3 years ago

“Booking was a nightmare, booked one room for two people for three nights. After trying to select extras the booking had doubled to two rooms for four people at double the price. When trying to go back and correct the booking it then tripled the booking instead! I ended up having to book using another device and it was only by deleting all the cookies on the first device that I was able to clear the checkout.”

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Posted 3 years ago

“Rates are good and the booking process went smooth.”

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Posted 3 years ago

“Easy to book online”

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Posted 3 years ago

“Maldon Travelodge is always clean and a good size room for two people. It is very close to shops, includes a large Supermarket which is handy . The staff are always helpful and polite 🙂 I recommend this for overnight stay or longer”

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Posted 3 years ago

“Excellent place to say with a no fuss booking system”

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Posted 3 years ago

“Quite often 3 of us travel together and we can all stay in one room in a Travelodge unlike some other well known budget hotels. Always had a good stay with friendly and helpful staff.”

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Posted 3 years ago

“Some difficulties paying but otherwise an easy site to use”

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Posted 3 years ago

“Excellent quick booking process”

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Posted 3 years ago

“We have always had great service at this hotel. We see no need to change whenever we visit Torquay.”

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Posted 3 years ago

“Not user friendly for the elderly.”

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Posted 3 years ago

“Easy to navigate website and simple to book a room. Nothing complicated.”

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Posted 3 years ago

“You get what you pay for. No frills bed for the night. Great when away on business or a cheap base for a London trip. But not a place for a week’s holiday which is fine.”

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Posted 3 years ago

“Great Staff,(particularly Nigel), exceded all our expectations.”

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Posted 3 years ago

“Tidy, clean and comfortably hotel room. Ok to find if you are travelling towards York but a 2 mile round trip via Tadcastet if you are travelling away from York.”

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Posted 3 years ago

“l have stayed a couple of times in this travelogue. It,s super clean and the staff are very friendly and polite . l have rebook twice more for this year as l find it,s in a very good spot to get to where l.m going.”

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Posted 3 years ago

“Easy to navigate website. Great experience”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews