Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to navigate booking site. Hopefully, my stay will be just as pleasant. Thank you.”

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Posted 3 years ago

“All done thank you”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Have not stay yet!”

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Posted 3 years ago

“Painless booking process. Job done.”

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Posted 3 years ago

“Easy to book and needed to change dates and the gentleman was very helpful”

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Posted 3 years ago

“Easy 2 book paid lov staying at them can't wait for next visit”

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Posted 3 years ago

“Friendly staff. Room was lovely & clean. Breakfast was good. Would recommend to anyone”

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Posted 3 years ago

“Had a very pleasant stay, a contract window cleaning service would present better as that let it down a little, also subtitles on the tv are a necessity as hearing at any age can be a huge problem . Hope it keeps to the standard it's at.”

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Posted 3 years ago

“Everything is close by but the traffic noise is constant”

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Posted 3 years ago

“Loved our stay stayed at the same place twice this month may only be two star but the place is spotless we stayed in the accessible room and plenty of space to get around staff are amazing especially Jennifer she goes above and beyond to help we’re she can . There is also a male member of staff unfortunately I do not know his name he is however relatively young and his manners are impeccable he too goes above and beyond to help . It was raining heavy and I was going out for fresh air he went and got me a ☂️ umbrella to keep me dry . Highly recommend this travel lodge and will be booking again in the near future as their are lovely shops and cafes in the area we stayed at the travel lodge in Sutton Coldfield”

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Posted 3 years ago

“Booking was simple and straightforward.”

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Posted 3 years ago

“Show easy for booking a room on the Travelodge app, Just add a postcode to where you want to go and it found me a Travelodge nearby, brilliant”

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Posted 3 years ago

“We were extremely disappointed that the lift still was not working. We both are in our seventies and were put on the 3rd floor. We assumed it would have been repaired as we stayed there 3 months earlier and it was not working. The receptionist said it's not worked for 6 months. A company the size of Travelodge should have this working again in days.”

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Posted 3 years ago

“Easy to follow except wifi, we are there 2 nights took me a while to work out how to increase Wi-Fi purchase from 24 hours to 48”

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Posted 3 years ago

“Really nice guy on Reception who checked us in. Was friendly and helpful. Room is fairly basic, as expected, but unfortunately on the night we stayed it was very warm and humid so the room was stifling and the small fan whirring away made for an uncomfortable nights sleep. I would stay again, but not during hot weather.”

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Posted 3 years ago

“Very easy website to use”

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Posted 3 years ago

“Easy to book and clear pricing.”

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Posted 3 years ago

“It was really quick and easy to book online with Travelodge - which is very appreciated by this 75 year old lady!”

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Posted 3 years ago

“easy and quick to book”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews