Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,782 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use them , very comfortable and dog friendly”

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Posted 2 years ago

“Easy to book for us oldies, technology easy too.”

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Posted 2 years ago

“My last experience with Travelodge was in Rustington and was excellent so when I decided to go to Weston-super-mare I had no hesitation in looking for Travelodge.”

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Posted 2 years ago

“Well, I THINK I have been asked to review the booking process rather than a specific hotel! I frequently book Travelodge hotels - generally speaking the process is clear and effortless with an immediate invoice and booking confirmation. I very much like the 'best price' feature (although initially it took me a while to recognise what this was!) - it is also great that various other hotels nearby also come up on the display (if you choose a non specific hotel). Other hotels could learn a lot from their booking process. The only thing I am not happy with is the cost of calling Travelodge - although once you have arrived, they forgive an 0800 number to directly call reception.”

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Posted 2 years ago

“,..............”

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Posted 2 years ago

“Very easy and quick booking process.”

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Posted 2 years ago

“Very easy to book, clear instructions and easy to follow.”

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Posted 2 years ago

“Always used Travelodge and been very happy in wales and the wirral”

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Posted 2 years ago

“Easy to book through the online booking system.”

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Posted 2 years ago

“Easy site to use”

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Posted 2 years ago

“Great location, clean ,with friendly staff.”

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Posted 2 years ago

“Easy to follow book and extras not too expensive”

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Posted 2 years ago

“Brilliant! I have stayed at this Travelodge before and it was always very good”

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Posted 2 years ago

“Easy to navigate the website and confirmation sent through straight away”

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Posted 2 years ago

“Booking on line straightforward. Needed to speak to hotel. Phone answered promptly and member of staff helpful.”

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Posted 2 years ago

“Very easy and quick to book online. Replies instantly.”

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Posted 2 years ago

“Booking was hassle free, more than can be said for travel.com. Who messed up my original booking.”

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Posted 2 years ago

“Rang to ask about early check in before 3pm and very vague. Not helpful and unclear if I can at least drop luggage. Not feeling optimistic about the stay”

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Posted 2 years ago

“Little bit tired now is this lodge, (Hartlepool) and needs a little TLC, however the room was fab, super comfy, real real quiet and in a fantastic location. £3 for wifi for 24 hours was a little bit unfair, but has free parking so I guess that made up for it. We are staying again but this time in a Room Plus room.”

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Posted 2 years ago

“Would have given 5/5, but prices went up last weekend as I was in the process of booking (by £10/night). Fortunately, I could wait until this week to book. I use Travelodge quite often as I find them competative.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,782 reviews