Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a review of the booking process not the stay. All was very straightforward.”

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Posted 3 years ago

“Dry easy and quick to book”

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Posted 3 years ago

“The booking process is simple. In my experience, the staff have always been friendly, helpful and efficient”

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Posted 3 years ago

“Simple to book on line payment secure and only took a few minutes”

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Posted 3 years ago

“Good locations but the prices could be more consistent.”

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Posted 3 years ago

“Always happy to book in to a travelodge”

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Posted 3 years ago

“The atmosphere of the hotel is clean warm and welcoming. The staff are pleasant, cheerful and helpful.”

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Posted 3 years ago

“Easy to book on line, no problems”

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Posted 3 years ago

“Good value and clean rooms.”

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Posted 3 years ago

“I don't know what it's like because I haven't stayed there yet”

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Posted 3 years ago

“Really good value for money even with the breakfast package included Ronald.”

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Posted 3 years ago

“The website is easy to use gives you various options for different places to stay in your desired destination”

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Posted 3 years ago

“The booking process was quick, easy and hassle-free. Looking forward to my stay!”

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Posted 3 years ago

“A little difficult when paying. Seemed to want me to use Apple Pay. Nearly ended up booking twice. Directions need to be a bit clearer. Other than that very good. Would it be possible (maybe is but haven’t found it) to find the cheapest hotel in a say 15 mile radius?”

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Posted 3 years ago

“very easy and straight forward booking”

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Posted 3 years ago

“Booking process is quick and easy, especially if you have an account set up. Add ons and optional charges are clearly explained. Lose a star because the use of discount codes is problematic and doesn't always work first time/ lots of restrictive conditions.”

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Posted 3 years ago

“Booking was very easy. We’ll see if we get a good night’s sleep.”

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Posted 3 years ago

“It was quick and easy to book using their App, brilliant 🤩”

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Posted 3 years ago

“Total rip-off. 150 percent increase from the night before. Just because it is a popular weekend you are cashing in to the point of pure greed. But no doubt you won’t reply to this email.”

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Posted 3 years ago

“Easy to navigate booking page. Good prices. Looking forward to visit Hexham Travelodge.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews