Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,782 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was ok but I tried to speak to customer service and didn’t get to speak someone but have been charged for the call by my provider. Also signed up for email offer which didn’t come so have now booked but so much more than last year (perhaps energy prices).”

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Posted 2 years ago

“Easy to book as always”

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Posted 2 years ago

“I DID write a review but for some reason it wouldn;t send,but as far as I concerned it was great and I;d be glad to stay Adlington again.”

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Posted 2 years ago

“Thank you very much.”

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Posted 2 years ago

“It was quite easy to book and the price is favourable compared with other places to stay nearby. We cannot comment further until after our stay.”

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Posted 2 years ago

“Trouble getting details of lodges available. Went round in circles trying to get availability/costs for one I was hoping to stay at.”

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Posted 2 years ago

“Everyone is so nice and helpful”

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Posted 2 years ago

“Due to us booking our original hotel in the wrong area of London, we had to cancel it and book the one in Vauxhall. Dissapointingly, the money for the Vauxhall hotel is about to be charged to us but we have not yet received a refund for our original hotel booking that was cancelled. It was definitely booked where we could cancel the booking. Kindly look into this for me please.”

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Posted 2 years ago

“GREAT POSITION VERY CLEAN AND FRESH EXCELLENT ROOM PARKING NOT IDEAL BUT VERY CLOSE BY”

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Posted 2 years ago

“Issue with not using PayPal, but got there eventually”

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Posted 2 years ago

“Very easy to book with you . We always stay at this Travelodge in March & November for big car shows at the NEC And the pub across the road is great to”

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Posted 2 years ago

“Could not find it. So had to book into another motorway hotel.”

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Posted 2 years ago

“We have used Travelodge all over the country but in Bristol this is third time and it was a good experience as it was easy experience and easy and reliable and safe so please keep up the good work”

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Posted 2 years ago

“V quick booking. Haven't stayed before at Warminster but appears v similar to others”

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Posted 2 years ago

“Awful smell and condition of the room. The rooms are very dated. My room was located by the car park there were a lot of people that left the hotel in the early hours. I was woken up at around 6 by people who were talking in the car park and starting the vans. I also had a rough night because of a dog that was barking and could also hear the person moving the room above me. Did not sleep well at all on the day I travelled up or back down which was 5 hour drive. Really disappointed.”

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Posted 2 years ago

“Basic hotel overpriced at £97 a night mid-week no air conditioning. One of the older style hotels looking dated.”

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Posted 2 years ago

“easy to book and very informative website”

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Posted 2 years ago

“Always very good prices and easy booking system”

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Posted 2 years ago

“Easy booking and the hotel is only a 3 minute walk from where I need to be”

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Posted 2 years ago

“Stayed a few years ago and rebooked for this year. I had trouble with the websight acknowledging my charge card for res though.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,782 reviews