Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rhyl Seafront Hotel us excellent as were the staff. Ideal base for North Wales visits”

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Posted 2 years ago

“Booking our stay with you over the Internet was simple and easy.”

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Posted 2 years ago

“Haven't stayed yet so will let you know next week. We are looking forward to it”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“Excellent for short stays.Clean and welcoming too.”

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Posted 2 years ago

“I found it very easy to book so I’m gave it 5 stars I don’t have any moans about travelodge apart from 1 major one. I’ve recently booked to stay in the same place I always stay the price this time was under £50 however for the same place probably the same room the price in July was £209 HOW?? WHY ???? I simply could not pay that amount?? How can that be right ???”

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Posted 2 years ago

“My problem was trying to get twin room and had difficulty contacting the hotel directly. Information on website was very helpful re location”

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Posted 2 years ago

“Booked this Hotel as a result of an excellent experience at last booking at South Shore Blackpool.”

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Posted 2 years ago

“Always been up to standard wherever i have gone, so that is why i return - thanks.”

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Posted 2 years ago

“Easy booking.”

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Posted 2 years ago

“Great accomadation in great places always easy to find”

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Posted 2 years ago

“Great booking system and prices to match!”

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Posted 2 years ago

“Was fairly easy to book”

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Posted 2 years ago

“Travelodge is very basic which is reflected in the price. Very clean, receptionist Carl very helpful”

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Posted 2 years ago

“The bathroom ceiling had mold on it and there was no ventilation when taking a showing. It was steamy.”

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Posted 2 years ago

“very handy for the bus station and the city centre, staff very helpful.”

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Posted 2 years ago

“Easy website to make a booking”

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Posted 2 years ago

“Absolutely amazing! Room provided all the amenities needed, housekeepers-room was very clean. Staff very friendly and helpful. Would highly recommend and certainly stay again!”

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Posted 2 years ago

“Great location and always polite and helpful staff. As such I am always happy to come back.”

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Posted 2 years ago

“Always easy to book and plenty of choice”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews