Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to book my break . I am looking forward to this break.”

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Posted 3 years ago

“Cheap and clean.”

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Posted 3 years ago

“Very easy website to understand, nothing was hidden and everything was explained well”

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Posted 3 years ago

“easy to use sight”

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Posted 3 years ago

“The lady at reception was lovely and helpful - however, the rooms were extremely hot and the fans were ineffective to combat the heat on a fairly mild day...”

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Posted 3 years ago

“Very straightforward process”

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Posted 3 years ago

“Easy to book straight forward and clear.unfortunately missed adding special request but once booked you can call the hotel direct.”

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Posted 3 years ago

“Good booking system”

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Posted 3 years ago

“Easy to use as long as you go incognito. Otherwise the price keeps rising every time you search.”

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Posted 3 years ago

“The booking process was very easy to do. Thanks”

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Posted 3 years ago

“Easy to book. All the staff are friendly and helpful.”

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Posted 3 years ago

“Absolutely awful site took 5 attempts on 2 devices to book”

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Posted 3 years ago

“Great Apart from parking”

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Posted 3 years ago

“Most helpfull manager made what would have been a nightmare so much easier can't thank enough think her name was Claire”

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Posted 3 years ago

“I wanted to book an accessible room but couldn't find an option during the booking process.”

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Posted 3 years ago

“we enjoy staying in Travelodge as my husband is over 6" tall and appreciates the comfortable king size beds. We also appreciate the unlimited breakfast.”

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Posted 3 years ago

“no problems”

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Posted 3 years ago

“Had to amend the booking and the lady was really rude to me as someone who is booking on behalf of a business. Won't be using again if don't have to.”

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Posted 3 years ago

“I'm NOT booked in to Birmingham Hotel and couldn't book online yesterday, had to phone a higher charged call to speak to somebody”

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Posted 3 years ago

“Clear, quick and easy booking system”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews