Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used many times before, Booking process fairly straight forward. Best part from my point of view is that I can specify a disabled room without having to to faff about contacting the hotels direct as I have to do with other booking sites.”

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Posted 3 years ago

“Website easy to use. Clean and comfortable accommodation at a very reasonable price.”

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Posted 3 years ago

“Brilliant we now have peace of mind Booked for our next stay”

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Posted 3 years ago

“Fantastic stay , very big spacious room and peaceful, even with the location being a service station we was Very surprised, the staff were very polite and where Very kind to our little boy , great work well done , fantastic hospitality. 🙏👍”

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Posted 3 years ago

“Had a problem with the payment being refused.”

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Posted 3 years ago

“Quick and easy site to navigate with good choices.”

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Posted 3 years ago

“Went online to book, found date wanted, booking made straight away”

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Posted 3 years ago

“Booking system fine straightforward”

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Posted 3 years ago

“Very good online service no problem at all”

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Posted 3 years ago

“Ability to see range of prices over time is useful.”

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Posted 3 years ago

“Because we are not located in the UK it was a bit difficult to fill in all the informations you need, but we did it!🤔 We first used the German translation, which was great fun. Perhaps you can check the translation! So for example Wednesday was Heiraten (wedding) and then there was the word MARKEN , which I don’t know. But generally it was easy to manage!”

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Posted 3 years ago

“Friendly efficient staff at Stirling”

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Posted 3 years ago

“The hotel appears very worn, the toilet seat was broken and general appearance was tired in need of a make over. Twice we ordered meals from a not very interested young girl first there was no chicken masala so I had a dried out steak and ale pie the second time my wife had to have a vegetarian again no masala, I had a dried up half chicken nearly inedible. There was no ice cream so didn't bother with dessert. Sad as we had stayed here several times in the past.”

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Posted 3 years ago

“Travelodge are okay for a short break the only downside is that they charge you a different price for the same room every day surly you are not allowed to do that it's a room so should be the same price each and every day”

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Posted 3 years ago

“Booking was easy not been on holiday yet”

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Posted 3 years ago

“Does what is says on the tin”

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Posted 3 years ago

“Just had trouble with the calendar part it kept putting in the wrong dates and also kept putting in for 1 night or 3 nights had trouble it not excepting 5 nights had to keep coming of the website then refreshing.”

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Posted 3 years ago

“Look at my message sent to you today I would give 5stars if this is sorted thank you John hawthorn”

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Posted 3 years ago

“EASE OF USE TO BOOK ,IT HAS EVERYTHING I REQUIRED”

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Posted 3 years ago

“Easy to find hotel and what the price for the room is. Also easy to add on extra and choose rommtype and price”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews