Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly .”

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Posted 2 years ago

“Was easy to book easy and simple to understand the booking form.”

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Posted 2 years ago

“I have stayed in various Travelodges in the past, always satisfactorily, but not recently. I found my present requirement simple to identify and to confirm the booking and make the payment.”

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Posted 2 years ago

“It was easy and very fast to make my booking.”

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Posted 2 years ago

“I always stay at Travelodge, this time the price is a bit high though. It is supposed to be a budget hotel but is more expensive than some of the seafront hotels. If they were wheelchair accessible they would have had my custom this time.”

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Posted 2 years ago

“Parfait love ♥️”

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Posted 2 years ago

“Pretty easy, wasn't very clear at the end that the process was complete”

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Posted 2 years ago

“Functional and accessible hotels with friendly staff”

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Posted 2 years ago

“Good value for money paid”

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Posted 2 years ago

“Website ok but not very reactive”

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Posted 2 years ago

“Good value for money staff lovely rooms clean towels refreshed each day”

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Posted 2 years ago

“Travelodge at Severn View is a great place to stay. The staff are friendly and helpful. The hotel is one of the older style hotels but it still has a homely, relaxing feel. It’s location is very convenient for travel onwards in several directions, including across the Old Severn Bridge into Wales. Its surroundings are tranquil and peaceful and parking onsite is plentiful.”

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Posted 2 years ago

“Website was easy to follow”

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Posted 2 years ago

“The booking was fairly straightforward although I first had to log on through the Travelodge app and had to change my password as I had forgotten it. This was a bit messy. A booking should not require such a procedure. It should be simple.”

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Posted 2 years ago

“prices are a bit steep.”

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Posted 2 years ago

“Best value hotel although the price is going up lately.”

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Posted 2 years ago

“Nice rooms decent prices”

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Posted 2 years ago

“Could not book breakfast”

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Posted 2 years ago

“It's fairly spartan, but clean & comfortable.”

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Posted 2 years ago

“Not a lot I can say really. Always been pleased staying at Buckingham and the next stay will hopefully again justify that comment. Re the booking, I do get a little frustrated with the internet which generally ( as with modern cameras) tends to think it knows my mind better than I do !!)”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,773 reviews