Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fine place to stay, quite at night, short walk to airport, Sign posting which way to walk from the airport to the hotel could be better. Cost to get into and back from Glasgow with the 500 bus is £10 pp each way!!!!!”

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Posted 2 years ago

“all good easy to use”

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Posted 2 years ago

“Easy booking and good price.”

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Posted 2 years ago

“Exceeded our expectations. Clean & comfortable. Staff very helpful. Great location”

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Posted 2 years ago

“Good, clear website for booking. Charging extra for wifi in the more expensive, superior rooms seems a bit mean, which is why I've only given 4 stars.”

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Posted 2 years ago

“Good clean, quiet room. Friendly staff and reasonable price.”

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Posted 2 years ago

“Use travel lodge a lot only niggle is you search for what you want then it prompts you to log into your account which I do but then it doesn’t carry forward my search that I want to book so you have start agin. I know i could log in first but don’t always remember ! Would be good to carry info forward”

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Posted 2 years ago

“Large room and bed but small bathroom”

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Posted 2 years ago

“Easy booking with the exception that the postcode field of the booking form is formatted to a UK postcode and it is a mandatory field, meaning I couldn’t enter my Canadian postcode.”

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Posted 2 years ago

“The booking process was very easy. The only negative was that not all the parties from each room booked wanted breakfast, whilst others did and it only seemed possible to book per room.”

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Posted 2 years ago

“Very spacious room. Comfortable bed and warm showers. Everything worked. Quality tv set. Although a bit tired the room was clean and tidy”

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Posted 2 years ago

“The booking app, does what you need it to do”

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Posted 2 years ago

“Every thing went fine”

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Posted 2 years ago

“Booking was easy and quick”

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Posted 2 years ago

“Booking was easy and quick. Just need to sort out parking and hopefully it’s close by.”

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Posted 2 years ago

“Booking steps are clear and simple”

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Posted 2 years ago

“Well done?”

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Posted 2 years ago

“Starting to get a bit pricey at times”

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Posted 2 years ago

“Booking system was easy to use”

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Posted 2 years ago

“good value for the money friendly staff”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,773 reviews