Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stay here 6/7 times a year always clean tidy, does what it says on the tin”

Helpful Report

Posted 2 years ago

“Good value, simple, clean ,tidy rooms with TV, shower, tea, coffee ect. Some rooms looking a bit worn but 90% are good. Book well in advance for really good price's. I use Travelodge every few months.”

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Posted 2 years ago

“Using the website to make a booking is really easy. It also shows what other travelodges are available and the prices for the day of booking and dates in the future.”

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Posted 2 years ago

“Easy booking - looking forward to staying before boarding ferry.”

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Posted 2 years ago

“Pros: Cheap, Good locations, easy booking experience Cons: Paying extra for the ability to cancel without a charge should not be a thing”

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Posted 2 years ago

“Easy to use. Only disappointing thing is my NHS discount code wouldn’t go through”

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Posted 2 years ago

“Straight forward booking.”

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Posted 2 years ago

“It was easy to go through all my friends recommended to stay with travelodge”

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Posted 2 years ago

“Site was easy to access and booking straightforward.”

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Posted 2 years ago

“This Travelodge is pretty good, and very helpful receptionist.”

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Posted 2 years ago

“fairly easy booking but VERY EXPENSIVE compared with last few years dearesrtove£220 for one night!!!!!!!! Broxden was our choice as its on the way home still ove £50 is pushing it”

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Posted 2 years ago

“I needed a hotel with parking near to a London Tube. The Travelodge website didn't allow me to search that specifically but once Google had found one the booking process was easy. The info about parking is not detailed enough so I will have to ring the hotel on the day”

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Posted 2 years ago

“Room very tidy /clean and was good value for money. Breakfast was good with plenty of choices. Parking was easy with plenty of spaces we arrived on Wednesday at about 8:30 pm. Would recommend.”

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Posted 2 years ago

“Great staff especially Lexi and Alice”

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Posted 2 years ago

“Found it very easy to book the rooms”

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Posted 2 years ago

“Easy to book, best value for money in the area we need”

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Posted 2 years ago

“Clean, comfortable room with helpful staff”

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Posted 2 years ago

“Always fine but that’s most I can say. Usually needs updating and not super clean, but good enough. Would definitely recommend getting rid of typhoo tea bags as they are gross. Could do with updating things such as very small tv in room etc. Very basic but also it is cheaper than premier inn and you can feel that. I only ever stay when I book super early and it’s cheap, when it’s a really expensive stay I would never bother as it’s just ‘fine’ and never worth more than say £40 a night as just a basic room”

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Posted 2 years ago

“Very helpful staff, and that’s before we’ve actually stayed. Receptionist on phone was very helpful”

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Posted 2 years ago

“Website was easy to use and gave plenty of information”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,772 reviews