Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with my stay at the hotel..all good so far with my many visits!”

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Posted 2 years ago

“The hotel is dated but kept in good condition, it’s ready for a refurbishment. The staff are very friendly and helpful”

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Posted 2 years ago

“clean and comfortable for the budget i'm on.”

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Posted 2 years ago

“Clean and convenient location.”

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Posted 2 years ago

“Booked online which was easy to use”

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Posted 2 years ago

“I have only booked - not stayed there yet. Not a lot to review.”

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Posted 2 years ago

“Ideal location, clean rooms, good amenities”

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Posted 2 years ago

“Quick and easy to book”

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Posted 2 years ago

“Online checkin went smooth. Email confirmations of booking received within minutes. No issues.”

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Posted 2 years ago

“Required to cancel flexible booking for May. All done with no bother. Re booked same stay as was much cheaper . Should have taken a chance and waited until nearer the time”

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Posted 2 years ago

“Looks nice cleanand the rooms look lovely but to be honest I can only give an honest review once I've actually stayed at the travel lodge. I would like to add I don't believe in having to pay for Wi-Fi, I've paid but don't agree My bed was comfy loved location and free child's breakfast but my room smelt of wee the man on reception agreed it smelt and masked the smell with spray Wasn't happy Laundry woke me at 7 and it was dusty with brown marks on carpet next to desk”

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Posted 2 years ago

“Wouldn’t let me input my discount for carers code apart from that was flawless”

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Posted 2 years ago

“Easy to book, I've used travel lodge before and will use them again”

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Posted 2 years ago

“The online booking procedure is relatively easy.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“I have had a number of stays at the Norwich Central TL over the last few weeks. I have found EVERY staff member I have had dealings with extremely friendly and helpful. It is pretty rare to find such uniformity of service.”

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Posted 2 years ago

“Recently stayed in 5 travelodges and all were fine”

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Posted 2 years ago

“Only problem is logging in to my existing identity”

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Posted 2 years ago

“Booked flexi rate but takes money from card immediately”

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Posted 2 years ago

“No issues with the booking on the website. All seemed straight forward enough”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,772 reviews