Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice room, clean and tidy. Pleasant staff, only downside was the lack of Wi-Fi despite having paid for it and requested secondary codes.”

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Posted 2 years ago

“I use your hotels a lot but some interesting things are happening. Some locations are pried way higher than you’d expect, demand pricing by applied too greedily,. Put armchairs in your rooms, it would make such a difference. Dog welcoming policy is fantastic.”

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Posted 2 years ago

“Booking pages were easy to navigate”

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Posted 2 years ago

“Easy to book -no problems with website.”

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Posted 2 years ago

“Booking was easy, so I hope my stay will be the same.”

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Posted 2 years ago

“Easy to access, easy to book giving all relevant information”

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Posted 2 years ago

“Very quiet. Very friendly staff. Comfortable bed. Good size room. Lots of food within good walking distance. Issue was a similar one I've had at other travelodges and over half the channels were missing from the TV where it had not been updated.”

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Posted 2 years ago

“It was a shame I had a room next to the kitchen. There was a lot of late night and early morning crashing around. I'm sure other rooms are fine. The location is great for getting in to London quickly.”

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Posted 2 years ago

“It was easy to make the booking. I'm going to the Cambridge Rock festival in Horseheath, 7 miles away. I have stopped at travelodge before. It is comfortable and a nice breakfast before the festival.”

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Posted 2 years ago

“Good website”

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Posted 2 years ago

“Travelodge is ok for our stays”

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Posted 2 years ago

“Easy to book very professional”

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Posted 2 years ago

“Easy website very simple”

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Posted 2 years ago

“Lovely welcome by Julie excellent family room great for Alton Towers if travelling from Scotland”

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Posted 2 years ago

“Have stopped here a few times friendly staff very nice hotel and rooms are very spacious”

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Posted 2 years ago

“Travelodge used to be extremely good value for money as a place to stay but now prices are getting very high.”

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Posted 2 years ago

“On arrival touch screen would not accept our booking, no one on reception. After finding a staff member booked in got door card. Room nice & clean, hairdryer didn't work and only 1 tea bag .. but all else was satisfactory”

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Posted 2 years ago

“Perfect location for our needs and friendly staff. What more could anyone want?”

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Posted 2 years ago

“Simple but clean and did what it said on the tin. Great for my needs”

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Posted 2 years ago

“easy to book, reasonabled price , invoice and booking confirmation came within minutes of booking”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,772 reviews