Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking process was clear and easy to use. The confirmation email was prompt.”

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Posted 1 year ago

“At the very beginning I would thought is it not easy for me to make my bookings directly from the Travelodge website. However, when I start to make my booking I feel so smooth and so quickly to complete my booking in 5 minutes.”

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Posted 1 year ago

“Very good but I would have liked to have been able to confirm a safe place for my bike without having to phone the hotel. 5 stars if you fix this!”

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Posted 1 year ago

“Always easy to book.”

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Posted 1 year ago

“Difficulty in actually paying - page froze twice, third time lucky”

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Posted 1 year ago

“Easy to book and an excellent price.”

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Posted 1 year ago

“Nice break as always, But I think I left my prescription sunglasses in my room, can you please look after them until I return for a future booking next month Yours sincerely Malcolm Post”

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Posted 1 year ago

“Easy ro book and can't wait to go”

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Posted 1 year ago

“Easy to book on line no problems, enjoyed our one night stay will use Walton Central again in the future, facilities clean and welcoming with ac and although on a busy main road no noise”

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Posted 1 year ago

“Always made welcome and room is very comfortable.”

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Posted 1 year ago

“We haven't stayed there yet. 22nd August we arrived The booking was easy. The price is very competitive. Excellent, just what we need. Other places we have stayed have been crossed off our list. Thank you.”

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Posted 1 year ago

“Didnt know what we were doing but got there in the end”

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Posted 1 year ago

“Easiest thing I have ever done”

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Posted 1 year ago

“Straightforward”

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Posted 1 year ago

“quick and easy booking. excellent value for money”

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Posted 1 year ago

“It took several hours for the payment page to download with my screen showing a star symbol turning repetitively for this length of time.”

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Posted 1 year ago

“Fairly easy to book online and confirmation sent immediately!”

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Posted 1 year ago

“Pleased to say that I got a better deal with Travelodge than Booking.com? Although I see there is limited free parking at this Travelodge which I wasn't made aware of at time of booking? This was one of the reasons I chose this hotel over a similar one through Booking.com?”

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Posted 1 year ago

“The stay at Burnham on Sea were first class, friendlyand attentive. The room was excellent and I have already booked a night on our return from France. I would recommend this Travelodge to anyone. You will not be disappointed. Gerry”

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Posted 1 year ago

“Simple and straightforward”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews