Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just got back home. Our stay at the Travelodge Worthing was exceptional. From the moment we arrived to the moment we left all the staff were very friendly, warm and accommodating. Its a fantastic location to be in, with fantastic views and we thoroughly enjoyed our stay and would like to express our gratitude to the Asst Manager who on our very arrival made it a truly brilliant little break. Thank you.”

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Posted 2 years ago

“Stayed at this location many times, as it is great for the floral pavilion. Never any hassle checking in, friendly staff. And it's great value for money thanks🙂.”

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Posted 2 years ago

“Booking very easy”

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Posted 2 years ago

“It was straightforward to book a room. Price was reasonable too.”

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Posted 2 years ago

“Very easy to book a night which I like because I am not very technical minded.”

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Posted 2 years ago

“Seen rats around rubbish outside looked and Stank like a nursing home wasn't impressed dirty rads and reception stank off pee”

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Posted 2 years ago

“website easy to manage. never any problems.”

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Posted 2 years ago

“OK quite quick once got going”

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Posted 2 years ago

“quick and easy to use system”

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Posted 2 years ago

“Very easy from start to finish booking our stay.”

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Posted 2 years ago

“Easy booking”

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Posted 2 years ago

“All ok until adding a meal. I booked two nights but only wanted an evening meal on 1 of the nights. Your booking system kept booking 2 meals. Had to phone you up which was more expense.”

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Posted 2 years ago

“After a few minutes of going through the booking system for the first time, found it to be quite easy. Now looking forward to my travel lodge booking😀”

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Posted 2 years ago

“Simple and straightforward booking system.”

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Posted 2 years ago

“We got here very early as we had arrived from Australia but no problem getting in to our room as we paid the early checkin fee. The staff at checkin were very helpful and the price we paid for six nights was very reasonable.”

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Posted 2 years ago

“Very disappointed that when I phoned about booking a twin room instead of a double as my daughter has fibromyalgia and I am her carer, I was told I would have to pay an extra booking fee if I book it over the phone. So just booked a double online.”

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Posted 2 years ago

“Very well run hotel; good location in SE London (Lewisham)); good transport links elsewhere; totally clean and comfortable rooms; very helpful and courteous staff.”

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Posted 2 years ago

“Really uncomfortable pillows”

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Posted 2 years ago

“All good thanks”

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Posted 2 years ago

“Really comfortable,friendly helpful staff,and always clean”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews