Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book TL accommodation, wish other companies else where were that easy to use.”

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Posted 1 year ago

“Booking was easy to do no hassle”

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Posted 1 year ago

“The website for booking is user friendly, information is clear.”

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Posted 1 year ago

“Amazing welcome and dog friendly, such a great small hotel but everything you need , Manager and staff could not do enough for me , would recommend to friends and family”

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Posted 1 year ago

“Great for a quick break, in no fuss, clean accomodation (Colwyn Bay). Booking easy on line. I would prefer full breakfast option as its a treat when stopping away! Overall, good value stay.”

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Posted 1 year ago

“We looked at a number of different hotels in Ludlow and chose Travelodge for a number of reasons. Firstly the price. Almost too good to be true. Secondly free car parking and most importantly location. We will enjoy the 20 minute walk into town and the hospitality of the pub almost next door”

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Posted 1 year ago

“Always had comfy bed, good service, easy to find, good sleep”

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Posted 1 year ago

“Very easy booking experience”

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Posted 1 year ago

“Very simple to use and very quick.”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Really delighted with the service during our recent stay. I had inadvertently not booked an accessible room but this was immediately changed by Myra on Reception. We were impressed with the facilities of the room and as always it was comfortable and clean. It was good to see recycling bins in Reception.”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“Great booking experience quick & easy to book.”

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Posted 1 year ago

“They are a reliable chain offering excellent value for money”

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Posted 1 year ago

“Not very friendly robotic receptionist The traffic noise from motorway was nonstop. We hardly got any sleep. Shower was just ok. Not the usual brilliant Hansgrophe brand Most likely will not be staying at this particular travelodge again”

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Posted 1 year ago

“We stayed in the Mkt Harborough and St Alban's Travelodge last Oct, (for a funeral).The rooms were clean, towels and tea/coffee were replenished evyday, and the staff were kind and helpful. Much appreciated. This year, we'll be there for the anniv. We hope to have the same experience or better. Tqvm.🙏🙏🙏”

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Posted 1 year ago

“Easy and quick to use used them Many times”

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Posted 1 year ago

“Very poor customer service”

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Posted 1 year ago

“Excellent customer service really friendly staff and very helpful”

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Posted 1 year ago

“..........”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews