Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,787 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,787 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking is easy and straightforward, no issues at all”

Helpful Report

Posted 2 years ago

“It was very easy to book the room I needed!”

Helpful Report

Posted 2 years ago

“The staff are very helpful and friendly. The hotel needs modernisation now.”

Helpful Report

Posted 2 years ago

“Very easy to book and helpful staff when I had to contact them”

Helpful Report

Posted 2 years ago

“Pretty straightforward and easy to do”

Helpful Report

Posted 2 years ago

“Foul smell on the landing. The bathroom was not clean. Staff couldn’t understand simple English. I have stayed in this hotel on a number of occasions and I have not had an issue but this stay has been very bad”

Helpful Report

Posted 2 years ago

“Not very welcoming. View over carpark and a window from another room less than 2 metres away with no privacy. Kept awake all night by being right next to busy road . Super room are tiny not worth the extra cost . Staff didn't seem to care”

Helpful Report

Posted 2 years ago

“Excellent service. Staff helpful”

Helpful Report

Posted 2 years ago

“Never a problem booking”

Helpful Report

Posted 2 years ago

“Easy to get to although parking if you've got a big van is troublesome, receptionist was very helpful and welcoming, room clean n tidy although no bath, needed one today, but most annoying of all is the lack of USB points, and that's across the board with Travelodge, you'd think in this day n age they'd be able to swap the plug sockets over to ones with USBs.”

Helpful Report

Posted 2 years ago

“Looking forward to staying at the Llanelli Travelodge.”

Helpful Report

Posted 2 years ago

“Easy to book.”

Helpful Report

Posted 2 years ago

“Had a great experience, the staff this time round were really accommodating. 4 Members in particular that deserve a mention are Ivan, Pepz, Anant & Mitko.”

Helpful Report

Posted 2 years ago

“Easy to book Good website.”

Helpful Report

Posted 2 years ago

“Rude receptionist Smelly bathroom, with empty body wash container”

Helpful Report

Posted 2 years ago

“Lovely staff love rooms good location”

Helpful Report

Posted 2 years ago

“Most Travelodge hotels are fine and use them regularly but booking through the website is not so good, it frequently freezes and can take ages to load up”

Helpful Report

Posted 2 years ago

“easy to book as ever. Thank you.”

Helpful Report

Posted 2 years ago

“Always accomodating”

Helpful Report

Posted 2 years ago

“Travelodge is a quick and easy option”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,787 reviews