Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent staff and hotel”

Helpful Report

Posted 1 year ago

“Lovely place , ideal for early morning flights.... A little pricey though at £89 for one person !!”

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Posted 1 year ago

“Easy to book,and good price”

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Posted 1 year ago

“So easy to use the website and book.”

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Posted 1 year ago

“Really helpful and friendly staff, especially on reception Although no onsite restaurant or bar you can preorder breakfast and there is a handy vending machine. Also lots of local restaurants If going to use Just Eat mention it's Binfield not Central Bracknell Travelodge”

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Posted 1 year ago

“Easy to book just press the button”

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Posted 1 year ago

“It was ok bit fiddly”

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Posted 1 year ago

“No WiFi No soap, in the dispenser, by the sink Room clean”

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Posted 1 year ago

“Quick and simple to book.”

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Posted 1 year ago

“Very easy process to book”

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Posted 1 year ago

“Straight forward simple process”

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Posted 1 year ago

“Very good value hotels. Clean rooms with good facilities. Staff friendly and helpful. Bar/cafes good value for money and ideal for a single traveller like myself.”

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Posted 1 year ago

“My discount code disappeared during checkout so it took payment more than it should”

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Posted 1 year ago

“The first 5 minutes of the phone call was taken up by establishing that you had hotel in Buckingham due to lack of understanding of the English language. I hung up after 12 minutes and called again to get another operative. The total process took and cost £ 5.69. Not good enough.”

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Posted 1 year ago

“Very quick and easy to book”

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Posted 1 year ago

“Very comfortable quiet stay with lovely staff booked to stay again in December”

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Posted 1 year ago

“Pet friendly. Many are not”

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Posted 1 year ago

“More that happy with Travelodge Lodge wouldn't change to other hotels. Prices very competitive. All staff pleasant, polit and helpful.”

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Posted 1 year ago

“Easy to book”

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Posted 2 years ago

“I booked it online was quite easy”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews