Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tiff at the desk: Professional Friendly Helpful 10/10 service :)”

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Posted 2 years ago

“Easy to book, have stayed before and found it an ideal location for our needs”

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Posted 2 years ago

“I always stay at Travelodge when possible.”

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Posted 2 years ago

“Good service...keep it up”

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Posted 2 years ago

“I have stayed several times at travel lodge in Lytham st annes I really appreciate a 1st floor room overlooking the car park. On my last visit I was promised this,however I was on 3rd floor ,at rear of building. I don't use lifts,so this was a problem. I would really appreciate if this could be arranged. My visit is Dec 10th for 3 nights Michelle Lockwood”

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Posted 2 years ago

“I always find it easy to book with travel lodge”

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Posted 2 years ago

“A few rally bad smell. Booked two nights. Only spent one.”

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Posted 2 years ago

“I found it easy to book my room, this time. Other time's I've struggled to get it booked the same day.”

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Posted 2 years ago

“Can’t review it yet! Not going till next April.”

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Posted 2 years ago

“The reason for my rating is because of 2 reasons 1) the breakfast option is not very good for what you pay especially the grab a go and 2) the rooms do not cater for big families and it is not an option to buy another room so I have to ask family if 1 or 2 of my children can stay with them for the duration of our visit”

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Posted 2 years ago

“Gutted at the hotel as a whole. The staff are amazing and goes above and beyond, but the hotel is very basic, the carpets felt damp, and the room was very cold and didn't hold heat well. Smelt slightly musty in the room”

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Posted 2 years ago

“We have stayed in a few Travelodge sites over the past 3 years and never found any faults so hoping this one will also be good. Booking is easy and affordable”

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Posted 2 years ago

“Easy to book & cheaper than most places”

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Posted 2 years ago

“Staff was rude and it was dirty this is the last time I would use Travelodge again complete filth”

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Posted 2 years ago

“Very easy, transparent and clear”

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Posted 2 years ago

“Booking process very easy”

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Posted 2 years ago

“Booked for yesterday evening 17/10/23 whilst sitting 2mins from hotel … only to be told at reception no booking and hotel full when reception asked to see email confirmation it shows booking for 22nd I have raised a case as the system allowed booking for 17th ref 15071-2165585”

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Posted 2 years ago

“Shouldnt charge £10 to upgrade, but add ons”

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Posted 2 years ago

“Food (breakfast) pancakes horrible no fried eggs. Asked f OJ r ckean sheets stayed 6 nights in 27 degrees, reception said yes never happened.”

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Posted 2 years ago

“Not really sure about the prices on your site sometimes they jump from very low to extremely high for NK apparent reason”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews