Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,781 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,781 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's always easy to book. My lack of 5 stars is that your prices go up as the day comes nearer”

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Posted 2 years ago

“The website didn’t work properly and I ended up booked on the wrong day! Then had to pay to change it! Pants”

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Posted 2 years ago

“No problem.”

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Posted 2 years ago

“My stay at the Travelodge was very peaceful. Hardly any noice, the staff were very kind and welcoming and the hotel was very clean and tidy. What I liked the most was the comfortable bed, absolutely amazing. Would definitely recommend it to anyone and will use it again in future! Thanks”

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Posted 2 years ago

“Very friendly helpful staff . Room clean and well equipped. Very quiet location”

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Posted 2 years ago

“My experiences have always been great at Travelodge Stockport love it.”

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Posted 2 years ago

“We stayed overnight was a nice hotel bit far from Poole quay where we we’re meeting family room was nice bathroom very spacious bed was comfy”

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Posted 2 years ago

“Booking made easy no fuss”

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Posted 2 years ago

“Website easy to use and book.”

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Posted 2 years ago

“Very good customer service from ASIF who looked after us very politely and kindly.”

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Posted 2 years ago

“Absolutely terrible experience. And Travelodge wants to charge me to call customer service. Shocking service. Ray.irvine@gmail.com 07868 359350”

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Posted 2 years ago

“Easy to deal with”

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Posted 2 years ago

“No hotwater in room 204”

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Posted 2 years ago

“Exactly what I needed, good location, good price”

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Posted 2 years ago

“Good comfy hotel, great value, good location to break up a long journey on the A1.”

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Posted 2 years ago

“East to arrange. Plenty of information of where it is situated.”

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Posted 2 years ago

“Very easy and straightforward booking experience. Good number of options available and all at a very competitive price. Thank you”

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Posted 2 years ago

“I found the site. Difficult to navigate. As a non UK person, I could not call customer service. As a result now, where I thought I had a booking for 30 sept.”

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Posted 2 years ago

“This is review of my booking experience only. I found it difficult to book an ‘accessible’ room and then could not establish that we could have twin beds rather than a large double. I completed my booking without feeling confident that I have booked what we require. When I have, previously, booked a room at the Chippenham Travelodge the process has been much clearer. Disappointing.”

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Posted 2 years ago

“Fantastic”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,781 reviews