Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall a good basic stay in a convenient position”

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Posted 3 years ago

“No problems at all”

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Posted 3 years ago

“Been once before Great travelodge clean and tidy great staff close to padstow great amenities around”

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Posted 3 years ago

“Easy to follow and booking was made without any issues. Would use again.”

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Posted 3 years ago

“Not the best Website !”

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Posted 3 years ago

“Clean, newly painted, modern bathroom and plenty of power sockets.”

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Posted 3 years ago

“Good, but no power points next to the bed. Not too noisy for a city centre hotel. Good comfy bed.”

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Posted 3 years ago

“The booking was very easy as I was booking 3 rooms I thought I would have problems because of this but all went on with no problems.”

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Posted 3 years ago

“Booking experience online was quick and easy”

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Posted 3 years ago

“Website easy to use to book”

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Posted 3 years ago

“The problem I had was nearly booking for the evening of the day I was booking it, rather than the day in the future that I had intended. This happened several times and had to be corrected each time. It was frustrating. If the dates in/out and number of people staying are put in first, it shouldn't revert to the actual day you are entering the data.”

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Posted 3 years ago

“Simple and easy to use the web site to book excellent”

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Posted 3 years ago

“The staff are pleasant and the position is convenient for us.”

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Posted 3 years ago

“Website was userfriendly. Customer friendly while making enquiries regarding the booking as it was for my mum's 90th Birthday stay away from home.”

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Posted 3 years ago

“Booking reasonably easy to accomplish.”

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Posted 3 years ago

“I was unfamiliar with the website and so found it slightly difficult to navigate, especially in making sure which Portsmouth hotel I was looking at. I did sort it out and think that my next experience will be easier.”

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Posted 3 years ago

“I had no real problem booking”

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Posted 3 years ago

“Clean bedroom and linen. Bathroom very wet after shower no bath mat and shower curtain not long enough to avoid wetting the floor”

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Posted 3 years ago

“It was easy to book a stay”

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Posted 3 years ago

“Easy enough to book if the site hadn't kept freezing but got there in the end so not really a problem.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews