Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,793 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,793 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking website and app is the worst I’ve seen in years. It’s so bad I can’t even begin to point out the issues”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“Could not get the hotel on the phone to book a ground floor room.”

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Posted 3 years ago

“Excellent and very easy to use very fast reply great thanks”

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Posted 3 years ago

“Very easy website booking no problem will review after our stay”

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Posted 3 years ago

“I stayed for 3 nights , clean , comfortable and staff were lovely , would be nice to have a few bits in bathroom , little soaps and shampoos , but there was plenty of hot water and towels Would be nice to have had maybe a set of draws in room as traveled with 2 grandchildren and would be nice to put clothes away , lovely breakfast with great selection of options to suit everyone and plenty of parking , not a picturesque area but great base to travel from”

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Posted 3 years ago

“easy to look at Travelodge locations with prices to make the ideal booking.”

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Posted 3 years ago

“Stayed 2 nights Changed towels when they didn’t need changing but didn’t top up milk or toilet roll. Rooms look like they’re ready for an update. Location quite good.”

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Posted 3 years ago

“Just booked with Travelodge Bournemouth 5 nights for hols. Also, 1 night to break the journey at Cherwell Valley. Stayed with Travelodge quite a few times. Always find them to be great at a good price.”

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Posted 3 years ago

“Very good!!!!!!”

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Posted 3 years ago

“Easy to navigate website giving options / prices of other local Travelodges. Quick process probably took 10 minutes to book end to end .”

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Posted 3 years ago

“Much more competitive these days due to range of tariff options. Easy to book online and fast email/text confirmation.”

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Posted 3 years ago

“The room was spacious and well appointed but despite it being a warm day it was very cold and with the self-controlled radiator on maximum heat the room was still cold”

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Posted 3 years ago

“Easy to book hotel.”

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Posted 3 years ago

“Booked here before it will be the third time I’ve stayed here only 20 min down the the road from Snetterton race track”

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Posted 3 years ago

“R Hard to use website that claims rooms are cheaper than they actually are”

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Posted 3 years ago

“From someone who uses Travelodge, a lot, for work (for over seven years now) and personal reasons, I can recommend the new London Wimbledon Central having stayed there a week ago: great rooms, helpful staff & great location with the transport hub of Wimbledon Station (rail, tube, tram) a short walk away. The next hotel recommended is the London Central Waterloo . The rooms are ok, the staff are always very nice but the winning aspect is the location, which is great. Ditto the London Central Bank and London Central Marylebone. Clearly I stay in Travelodges too often...”

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Posted 3 years ago

“V hard to get through in phone and auto cut off after a while instead of allowing it to ring out”

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Posted 3 years ago

“clean... well furnished Good nights sleep”

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Posted 3 years ago

“The staff were very knowledgeable on the telephone, & answered all my queries with confidence.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,793 reviews