Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,792 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,792 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 1 star review on 9th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The overnight break was great in every way.A big thankyou to Charlotte who made it special.The room was spacious with all our needs and more. Highly recommend staying here. We will definitely be back on our next visit.”

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Posted 3 years ago

“Easy and quick”

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Posted 3 years ago

“Friendly and helpful receptionist. Clean room, free parking and a good price.”

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Posted 3 years ago

“Travelodge at Gatwick Airport Povey road was very close to airport. Very quiet Big car park Food and drink was good not a bad price They do a meal deal The Reception staff very friendly Casey Chloe Lauren All three were very helpful and knowledgeable Great stay will stay again thank you”

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Posted 3 years ago

“very easy to book, always at the right price and usually near to where you wish to travel too.”

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Posted 3 years ago

“Hassle free booking”

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Posted 3 years ago

“Just what we need . A good clean bed , making a good nights sl;eep . No frills , no nonsense , and so good about cancellations”

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Posted 3 years ago

“There hand washing liquid soap and shower gel dispensers was not working, in the room floors was making noise, not properly cleaned”

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Posted 3 years ago

“The site is extremely easy to navigate !”

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Posted 3 years ago

“so difficult to make a booking by phone, in fact, almost impossible and when you do manage to get through the cost is dearer than the on line price”

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Posted 3 years ago

“I found it easy to search for a suitable hotel for an overnight stop. Useful information helped me make a choice.”

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Posted 3 years ago

“Quality accommodation”

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Posted 3 years ago

“Easy to book a family room at a fair price. We have stayed at Southport travel lodge on several occasions. It is a great location and staff are friendly and helpful. Was a little disappointed with cleanliness on this occasion but on the whole a good stay.”

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Posted 3 years ago

“Stayed at this Travelodge quite a few times now. Nice place to stopover when travelling further north in Scotland. Also a nice restaurant across the car park with excellent food. The staff are always friendly and helpful.”

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Posted 3 years ago

“Not a good introduction. I had great difficulty setting up an account and it required several attempts to pay. Was this because I was trying to book at the weekend? At any rate, I'm booked in and pleased with the reasonable charge. I'm sure my stay will be happier than my booking experience.”

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Posted 3 years ago

“I am well acquainted with Travelodge and normally have no complaints except for on this occasion. I booked a room for two people but now find it difficult to contact you to request another bed be provided in the required room. Order number 1566668776 Scarborough st Nicholas hote Date 4/10/2023 to 6/10/2023 From Olga Kalsi”

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Posted 3 years ago

“The reservation procedure was very simple and friendly.”

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Posted 3 years ago

“Stayed here before hotel is fine what is disappointing is I amended the booking to a week earlier and they charge you £10 to do it I thinks this is ridiculous really dissatisfied with that as there was availability”

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Posted 3 years ago

“We are always happy with the rooms and facilities. I am never too sure we get a discount though when we go through the booking procedure. your prices never seem to alter like they used to do”

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Posted 3 years ago

“Great stay. Fab staff. Good location and breakfast was excellent”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,792 reviews