Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,787 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,787 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent ,clean and spacious room with all the basic needs provided.”

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Posted 2 years ago

“The on line booking was really simple”

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Posted 2 years ago

“I found it very straightforward to book online with Travelodge. This will be our third stay at the Derriford, Plymouth Travelodge. The lodge is situated very conveniently to the hospital. The rooms are always very clean with crisp white sheets and towels. It's ideal for a quick 'stop over'!! Staff are friendly ms helpful too.”

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Posted 2 years ago

“My booking experience was good but I was very disappointed as after I had booked my 3 night stay, I was checking the map of the area and the same room was £30 cheaper through Google maps !! So disappointed”

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Posted 2 years ago

“I gave 4 out of 5 stars based on the ease of booking on your website. I can`t review my experience of Travelodge because I`m not due to stay there till later next month”

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Posted 2 years ago

“Booking was relatively easy although there was no opportunity to request a quiet room or anything other than a standard room.”

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Posted 2 years ago

“We never got to stay staff were not very friendly on phone so put us off our stay. Also got charged for WiFi and not refunded even though not stayed therefore not used”

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Posted 2 years ago

“Cancelled my booking on 5/5/23 and still waiting for my refund. I have phoned and emailed to no avail! No one can tell me when I will get my £100 back. They are in breach of their booking conditions and I am taking this to the small claims court.”

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Posted 2 years ago

“Very welcoming and helpful staff, sorted us out the quickest way to get where we needed to be.”

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Posted 2 years ago

“Straightforward and easy to book a room online”

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Posted 2 years ago

“Easy to navigate the site and quick to book”

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Posted 2 years ago

“Booked a superking room but the bed was a double room no amenities in the room tea/coffe when asked they had run out !!!! Had to wait over 20 mins for a drink at the bar lobby was flooded and still flooded when we left the next day”

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Posted 2 years ago

“I stay at Travelodge often and find always find my stays comfortable clean rooms and friendly staff.”

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Posted 2 years ago

“No problem making booking”

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Posted 2 years ago

“Nice and easy to book a room”

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Posted 2 years ago

“The overnight break was great in every way.A big thankyou to Charlotte who made it special.The room was spacious with all our needs and more. Highly recommend staying here. We will definitely be back on our next visit.”

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Posted 2 years ago

“Easy and quick”

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Posted 2 years ago

“Friendly and helpful receptionist. Clean room, free parking and a good price.”

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Posted 2 years ago

“Travelodge at Gatwick Airport Povey road was very close to airport. Very quiet Big car park Food and drink was good not a bad price They do a meal deal The Reception staff very friendly Casey Chloe Lauren All three were very helpful and knowledgeable Great stay will stay again thank you”

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Posted 2 years ago

“very easy to book, always at the right price and usually near to where you wish to travel too.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,787 reviews