Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,787 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,787 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, decent prices”

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Posted 2 years ago

“Friendly staff, room was spotless and spacious with everything I needed”

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Posted 2 years ago

“Always comfortable rooms, inexpensive & convenient”

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Posted 2 years ago

“Easy to book always reliable & comfortable”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“Convenient for Railway stations and getting into the centre of London. Was able to drop bags prior to check-in so made our brief stay in London an absolute breeze! Staff were friendly and helpful. Room was clean and tidy. Left before breakfast, so cannot comment on that aspect. All in all, fantastic!”

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Posted 2 years ago

“Lived up to expectations so very satisfactory - and very quiet too.”

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Posted 2 years ago

“Great choice of hotels at really affordable prices and so easy to make a booking.”

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Posted 2 years ago

“Very easy to book, reasonable pricing and friendly staff.”

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Posted 2 years ago

“Quite easy”

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Posted 2 years ago

“Booking easy on the app. Bournemouth Seafront is in a fantastic location.”

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Posted 2 years ago

“Very friendly staff, clean rooms . Good money. No problems at all. Very convenient for me. Worth to recommend.”

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Posted 2 years ago

“Booking experience quick and easy.”

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Posted 2 years ago

“The online booking system is quicks and easy. I had a query about the parking facilities and the website has the hotels direct phone number and the quy I spoke to was very helpful. 👍”

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Posted 2 years ago

“Need to make option for booking twin room more clear”

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Posted 2 years ago

“Quick easy booking , stayed before so looking forward to outr trip”

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Posted 2 years ago

“Easy to book online, phoned up and was helped with queries”

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Posted 2 years ago

“Very poor experience when booking multiple rooms on the same online booking, due to what seems to have been software bugs. Very frustrating and time-consuming.”

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Posted 2 years ago

“Booking was very easy and efficient.”

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Posted 2 years ago

“The booking process was somewhat frustrating being bounced around various other hotels in the vicinity - Newark and Lincoln being the two I particularly remember. I managed to get a booking sorted out in the end...”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,787 reviews