Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,786 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,786 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to negotiate! No words needed. Use them everytime.”

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Posted 2 years ago

“Always an excellent service. Very easy and swift booking service. Great Company and people. I regularly use Travelodge and definitely recommend them. Oh, and very very competitively priced!”

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Posted 2 years ago

“Although I have stayed at Travelodge in many locations in the past and never had any cause to complain, I find the prices are soaring and other places to stay are more appealing. I only booked my latest stay at Travelodge for convenience for a funeral I am attending but otherwise, I would be staying elsewhere. Disappointed with the price hike.”

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Posted 2 years ago

“Site easy to navigate, rooms clean and comfy”

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Posted 2 years ago

“Staff were great and managed under pressure really well”

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Posted 2 years ago

“Everything was fine”

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Posted 2 years ago

“Lovely comfortable room and pleasant staff”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“No fuss to book and very quick to confirm with e-mail confirmation!”

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Posted 2 years ago

“Happy with price and service”

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Posted 2 years ago

“Booking an accessable room not very clear and backtracking not possible”

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Posted 2 years ago

“As always very easy to find what you want where you want straight forward easy”

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Posted 2 years ago

“Nice and simple”

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Posted 2 years ago

“Booked through the website as booking by phone would cost 13p per minute plus standard network charges. However, I could not find anywhere to request a disabled room, which I needed for my partner. I also wanted to enquire about a parking space, but again couldn't find anything online. I booked via the website. I then called the number to request a disabled room and was charged an extra £10 for the amendment. I also asked about parking and was told I would just have to ask when I arrived at the hotel. I am extremely disappointed at being charged the extra £10 to ensure a disabled room as the website should give this option when booking. Will I book another Travelodge, time will tell but having suffered such disappointing service and charges, I will seriously consider other options.”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“Was easy to find what I wanted. The best deal feature is really good. Struggled to find the box for the promo code then it said my code had expired even though I had just got the code from a carers discount site which I have used with no problems”

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Posted 2 years ago

“Easy to website to use”

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Posted 2 years ago

“Travelodge always provides cost-effective service to me. Booking is easy and straight forward, staying in the hotel is always pleasant, though wifi does not come for free.”

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Posted 2 years ago

“Always clean and welcoming. Nice to keep coming back”

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Posted 2 years ago

“Easy to use, decent prices”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,786 reviews