Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,781 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,781 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything we need for a short stay”

Helpful Report

Posted 2 years ago

“Would of liked 2 hand towels otherwise fine”

Helpful Report

Posted 2 years ago

“Always easy to find a place to stay. Also great value and very comfortable beds.”

Helpful Report

Posted 2 years ago

“Easy to book thankyou”

Helpful Report

Posted 2 years ago

“Easy to use website”

Helpful Report

Posted 2 years ago

“Pleasantly surprised how nice it was considering my previous stay at a Travelodge. Room was clean, although very warm on a fairly cold summers day. I would dread to think what it would be like on a hot sunny day, however they did provide a fan which gave some relief. There is a McDonald’s, KFC, Costa, Tesco Express plus a lovely bakery / cafe just outside the hotel. Breakfast was good and plentiful.”

Helpful Report

Posted 2 years ago

“I use travel lodge quite regularly as the service I receive is very good and the staff are very helpful and friendly.”

Helpful Report

Posted 2 years ago

“Easy, quick and clear pricing. , But nowhere to request any special needs”

Helpful Report

Posted 2 years ago

“Booking on line was so easy.”

Helpful Report

Posted 2 years ago

“Easy enough to book but app is not very user friendly. Hard to go back through pages to check details and to identify hotels that are in a similar area to others.”

Helpful Report

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

“Booked it on line”

Helpful Report

Posted 2 years ago

“You have your site set up so two adults can book a double or twin room but one adult, one child have to book a more expensive family room. You should consider how this is fair to single parents who generally have less disposable income than two adults.”

Helpful Report

Posted 2 years ago

“Very pleasant friendly receptionists sorted us Nice and quick”

Helpful Report

Posted 2 years ago

“It was easy to book our room for the night plus I rang the hotel to check on shuttle service to Gatwick airport and the person on the phone was very polite and helpful”

Helpful Report

Posted 2 years ago

“Quick and easy to book. Reasonable price.”

Helpful Report

Posted 2 years ago

“Booking is very easy. I usually find your website easy to navigate. Thank you.”

Helpful Report

Posted 2 years ago

“Easy system”

Helpful Report

Posted 2 years ago

“Easy to use, well-designed booking system”

Helpful Report

Posted 2 years ago

“We were not able to use our e voucher”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,781 reviews