“Nash Davies was very helpful took me step by step and helped me make a good sound decision. He gave me all the options before l made my final decision. Good customer service. Will be glade to have him help me again”
“A bit of a wait on the phone (having tried email) but once I spoke to Muhammed Ibrahim he was able to resolve the issue of a flight cancelled by British Airways very quickly and helpfully. Happy to recommend them.”
“Kyle Roberts of Travel Up was very helpful when booking our tickets. Very professional and very prompt in his response to our emails. Would highly recommend him.”
“I spoke to MUHAMMAD.IBRAHIM and he was great in helping me find an alternative flight as the airline had cancelled the original flight I was on. There were no options on the day, so he found out options on other days, before and after, walked me through the process and asked me to stay on the line and explained why, which was helpful.
So then approved the option he provided and then he spoke to the airline to ensure that was issued for me. And said it would happen within 24hrs and would call me once it was issued.”
“Roman Vincent was very efficient and notified promptly of airline schedule change. I have also had good communications with customer support regarding information for adding my pet to our flights. So overall I wouldn't hesitate to recommend Travelup to friends and family.”
