“I had to call several times before I was able to actually succeed in booking my plane tickets with the airline credit voucher I held with Travelup. However, Sameer was extremely patient and helpful. Very thankful to him for getting the job done!”
“Travel -up was a good company since day one
of my use back to years a go .
In this occasion I like to thank Mr F. shikh
For his help till the problem was solved.”
“Kyle Roberts was my third sales consultant within an hour having first been brushed off after my first enquiry to speak to the "online team", and then after speaking to a sales adviser on this team, being told I had to speak directly to the airline to get a refund voucher applied to a new booking., However, Kyle was attentive, and took time to both listen and resolve the issue fully without fobbing me off.”
“I didn't find it very helpful when I called but quick response to my email made me feel good and I am satisfied with Mr Muhammed Ibrahim and his team š”
“I was a bit trepidatious. And it started painfully (I donāt know my phonetic alphabet!) but Tajir Sanjay helped me. Iād called because Iām searching for flights to Vancouver I couldnāt easily find ones that were changeable without fee and that had hold luggage. So I was wasting a lot of time on line. He helped me find direct and non direct flights then we exchanged emails to verify name etc and pay whilst I was still on the phone. Took a while but weāll spent. He was very helpful so now I just have to hope the ticket comes and itās trouble free”
