“ORDER #TS1371205
I had sent an email request an address correction due to the order updating to the default mailing address as opposed to the address input: I am unsure how the credit card on file was able to be charged when the billing address was incorrect. After I requested an address change, I received an email that the address was updated; but in fact the above order # was still mailed to the wrong address.
I then put in another order for the draft board due to a live draft happening this Sunday. In the 2
Day shipping zone was advised that it would not arrive until 9/1 so J paid for priority mail, but realized the original 2 day shipping would have had the board arrive timely.
I have ordered my draft board and other fantasy football material from you annually and I felt this was the first time I have received very poor customer service.”
“I’ve been getting draft boards from Trophy Smack for the last 4 years and It’s always been flawless. The quality, the shipping speed and fair pricing can not be beat! I only have one suggestion and that is to change up the variety of boards every once in a while.”
“Love the Trophy’s featured on this site. We happened to get a big one that has a football featured on top. If you need a prize for your fantasy leagues THIS is the site to go!!”
“It was cool adding some personality to our company trophy. We wanted to name our trophy like the Lombardi. We lost a member of our league last year in a tragic accident so we used a plaque to immortalize him.thanks trophy smack.”
