“Awards were of amazing quality and detail. Trophy smack sent 3 of the same by mistake shorting my order two other properly etched awards. They quickly addressed this and had replacements at my door nearly 24 hrs after brought to their attention. Their customer service was amazing, quick to respond and direct in problem solving. How a company handles a mistakes says as much as the great service when there isn’t. Will be making my annual awards through trophy smack after 13 years with another company. They just earned a customer until their services changes. Highly recommend!”
“Very easy to order from first class people. Just a great company all the way around. All companies should look at what they're doing now. They treat their customers and their products. You know, I mean, it's just great. And the value and the money, it's all worth it. It's just they make good stuff, man, great stuff.”
“I’m a yearly buyer and TrophySmack never fails to impress me with their products. From size to price, everything is just perfect. Best believe I’ll be returning back for more (yearly) 🙌🏾🔥”
“My last two orders were botched and now I regret buying the original trophy in the first place! If you can’t complete orders competently, then don’t send me repeated requests for more business.”
