“I’ve not had any issues in the past but the lack of urgency with a missing item is concerning. Also there should be a customer service phone number to call.”
“Placed my order for an engraved name plate for our league's FF Championship Belt. Order was shipped extremely quick after ordering and plate is perfect! Ordering is very easy right on the website.
Highly recommend!”
“Send the rest of my trophy!!!!!!!!!!!!!!!
Edit: they sent the rest of my trophy. Still sucks we only had half a trophy for our draft. Can't give 5 stars here. All my other purchases were fine. I'd get more from this place but their rings and belts are bland and overpriced.”
“It says the belt was delivered I never received it I have some multiple emails no response and it is really disheartening because I have ordered from you guys before I never had this problem and now when I have a problem you won't get back to me yeah”
“Customer service has still not responded to my replacement request for a ring they shipped that was incorrect. I would happily review better if they got back to me.”
“TrophySmack has been pretty great until recently where my order fell through the cracks. I may change this to a 5 star depending on how their customer service handles my issue.”
