“ORDER #TS1371205
I had sent an email request an address correction due to the order updating to the default mailing address as opposed to the address input: I am unsure how the credit card on file was able to be charged when the billing address was incorrect. After I requested an address change, I received an email that the address was updated; but in fact the above order # was still mailed to the wrong address.
I then put in another order for the draft board due to a live draft happening this Sunday. In the 2
Day shipping zone was advised that it would not arrive until 9/1 so J paid for priority mail, but realized the original 2 day shipping would have had the board arrive timely.
I have ordered my draft board and other fantasy football material from you annually and I felt this was the first time I have received very poor customer service.”
“I’ve been getting draft boards from Trophy Smack for the last 4 years and It’s always been flawless. The quality, the shipping speed and fair pricing can not be beat! I only have one suggestion and that is to change up the variety of boards every once in a while.”
“Love the Trophy’s featured on this site. We happened to get a big one that has a football featured on top. If you need a prize for your fantasy leagues THIS is the site to go!!”
“It was cool adding some personality to our company trophy. We wanted to name our trophy like the Lombardi. We lost a member of our league last year in a tragic accident so we used a plaque to immortalize him.thanks trophy smack.”
“Best Fantasy Football items out there! Great prices, service and quality. They've never messed up an order, I've never been dissapointed and I will continue to come back to TrophySmack for our league's gear, every time.
Keagan's Kilt Kickers @ RVA
est.2013”
“Craftsmenship could be alittle better, you dont get the same quality as going to an in person trophy or engraving place, but overall, the price, product, and speed of getting them done is fantastic. If you want perfect quality, go to an actual in person trophy and engraving place in your town. The product will be more refined. Of course you will be paying 2x more and it will take 5x longer to get the product from an actual in town trophy/engraving shop. This is perfect if you are looking for getting a good trophy built in a short amount of time. Price A+, Speed A+, Product quality B+. Only knocks on trophy build are the base feels lite and not hard wood, engraving plates are thin and not screwed (only sticky tape), and the topper appears to have gems and paint misalignments (only visable if you look close). Pillars felt really stable and over all really stable build quality. Should last my league many years. Meets all my expectations and would buy again from Trophy Smack.”
