We’re sorry to hear that you had trouble tracking your order. While the Shop app is not required, we do send email notifications with tracking updates so you can easily stay informed on your delivery status.
We also checked our records and didn’t find any messages from you requesting an update, but we’d love the opportunity to make this right! Please reach out to us at support@trophysmack.com, and we’d be happy to assist you and learn how we can improve your experience.
Looking forward to hearing from you!
“We are using these for our electrical apprentice competition and these are so badass that I knew our boss, the Training Director, would want one just to have one in his office for display. So awesome and a great idea!”
“We absolutely love our trophy belt. Quality is great and has maintained its integrity for years. It's very unfortunate that the price of the name plates keeps rising and there are pretty high shipping costs associated with them.”