Trustpilot Reviews

1.30 Rating 1,932 Reviews
6 %
of reviewers recommend Trustpilot
Read Trustpilot Reviews
Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark

Write Your review

Tell us how Trustpilot made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Fake negative reviews full of complete lies by customers who are clearly out to damage businesses. Allowed by trust pilot to completely make up experiences that can be proved false but not allowed to remove them even if the business can prove its false. Claims of defemation by customers who are clearly lying are dismissed even though their fake reviews are clearly damaging a business. Told to stop reporting reviews or we will be blocked from reporting them. They clearly let anyone say anything without no concern of wether it’s true or not, they have taken control of peoples businesses even when products are not purchased through them, without there being proper moderation of reviews. Customers who have never existed leaving reviews about situations that have never happened. Customers who you can prove have been treated fairly allowed to make up stories and fake experiences because they don’t like that their mistake lead to them having to pay extra in delivery charges or things like that. Trust pilot has taken control of peoples businesses without any involvement in them or care for them what so ever. And you can’t demand that your business name and website be removed from there. So anyone can say anything they like true or not and be allowed to get away with it. We are having to resort to finding all proof and taking each person to court should they not remove all the lies from their reviews because trust pilot will not review a review even when you have clear evidence of the comments in the review all being lies. Avoid at all costs. Terrible customer service to business owners, unregulated and damaging to all businesses. It should be the businesses choice to be on websites such as this.
Helpful Report
Posted 2 months ago
Full of fake reviews
Helpful Report
Posted 2 months ago
Trust pilot clearly work alongside businesses to remove negative reviews for a few, I wrote a review on behalf of my teenage son, they removed the review as I was named on the account on my sons insurance with Adrian Flux, my husband was so they said he or my son could write the reveiw, my husband wrote a reveiw & sent proof that he was on the account, they removed the review & ignored the proof, so my son wrote a review & they removed his review, also ignoring the proof that he also sent them, we then reviewed Trust Pilot themselves & yep they removed both mine & my sons review, I am in the process of contacting trading standards as they are clearly paid to remove reviews by some companies & therefore can not be trusted at all!!!
Helpful Report
Posted 2 months ago
This site is toxic for businesses. They do not confirm if the customers are real, and they allow 1 star reviews to be left multiple times by the same people. When you challenge any of the bad reviews nothing is ever done. It's the most infuriating site ever, customers can state anything they like - call companies - liars, lazy, fake, don't trust them, they are not real, they steal your money .... when you appeal this with actual evidence like dispatch dates etc.. they say and I quote: ' While you might consider the language to be negative, this needs to be differentiated from being defamatory.' Seriously???? The world can be a nasty place and sites like this feed of of the negativity.
Helpful Report
Posted 2 months ago
Just cancelled my account with trustpilot. Removed a post warning people not to deal with a certain car dealer. Been on trustpilot quite a while. Can't be bothered anymore.
Helpful Report
Posted 2 months ago
I want to advice everyone here ,please be careful when choosing a broker or Account manager to invest your fund,i was a victim of Crypto currency scam.they kept on requesting for additional fees before withdrawal can be processed ,at the end i lost all my fund. All effort to reached out to their customer support was declined ,i was heart broken for over four months.God so kind i was going through a broadcast on youtube and i came across a comment on how to get my lost fund back, i contacted the email provided. They instructed me to provide all the details about my broker who scammed me, wish i did without delay .To my greatest surprised they helped me to recovered all the money i lost.... i said i will continue to share this so that all scammed victims can recover their money back .they are really good and supportive.... you can check them on traderstec.net or WhatsApp ‪+1 (289) 816‑1858
Helpful Report
Posted 2 months ago
Seem to neutralize real comments and fantasies on propaganda. That Trustpilot!
Helpful Report
Posted 2 months ago
I was a long term TrustPilot reviewer until recently when I decided to close my account. They remove perfectly honest and good reviews and don't even tell you why. They will be losing more and more users if they carry on like this.... Back handers from the reviewed companies possibly but I CBA reviewing websites to be treated like that!
Helpful Report
Posted 2 months ago
I left a negative review for a company, the company flagged it, but i was a bit fed up with them so did not want to engage, trust pilot integrity team then contacts me requiring evidence that i was a genuine customer. I sent the order number but that wasnt enough. Seems like negative reviews are challeged and taken down, positive ones are ok. You can't yrust trust pilot teviews. Concentrate on the negative ones only as soneone has had to work hard to have it on trust pilot and jumped through loads of hoops.
Helpful Report
Posted 2 months ago
They will remove reasonable but negative reviews, but don’t even have the common decency to say they have removed it and why, I suspect shenanigan are afoot.
Helpful Report
Posted 2 months ago
Beware of this company. If they do not agree with “an honest review” they will delete it at the request of the company and then ignore you. I thought these companies were supposed to be unbiased but this one is definitely not, and it looks like they are on the side of the big companies. They are a complete joke.
Helpful Report
Posted 2 months ago
Trustpilot as a review platform is a sham. They facilitate companies in removing the real-life reviews. When you have a negative comment, they remove it, they ask you to edit it, which you do, they then remove it again. You provide them all the evidence of the attached and they still remove the link because the scam company doesn't want it to be promoted. Don't trust Trustpilot and don't trust the companies on there....especially not paypercustomer
Helpful Report
Posted 2 months ago
Vodaphone - appalling
Helpful Report
Posted 2 months ago
Hi, I am angry and frustrated that trust pilot has removed all of my reviews. I have tried to discuss the matter with them.Unable ever to get through by telephone and the return email was curt and rude saying the issue is closed with no review or indeed any explanation. Curiously my comments were praising the efficiency and politeness of a well respected company? I have absolutely no trust in their integrity so will never post another review or use their site for information. I have written to the company I was commenting on to advise them of the issue. I am not a fraudster so object to being treated as such. Hopeless company.
Helpful Report
Posted 3 months ago
They deleted my negative review at the request of the company claiming they have an auto detection software that detects fake reviews. At the same time they let said company invite dozens and dozens of people with obviously fake accounts to write positive reviews about them. Overall score for said company (Postnord Sweden) have gone up from 1.6 to 3.6 in less than three months. Not shady at all!
Helpful Report
Posted 3 months ago
Trust pilot is fake , they remove the reviews that are authentic at their discretion
Helpful Report
Posted 3 months ago
Trustpilot fake review site Trustpilot fake review site Before parting with my hard earned cash like most people I would check the business out on review sites Trustpilot being one of them, but not anymore. Recently I downloaded for free from a company called Total Ad Block a free download that would stop pop up adds appearing on my computer. please read the review I posted for this company on Trustpilots website !!!! Total Adblock Do not try there free trial, if you decide its not for your computer when the free trial expires they will constantly harass you with there adds, seriously they are offering a service to stop annoying adds but its ok for them to send them. The most annoying thing is after you click the X to remove there add it comes back again !0 seconds latter. This is a bullying tactic and this company thinks your going to give them money after the stress they have created for you on your pc. I have now reset my pc to a earlier date (before I downloaded there free trial Trustpilot contacted me on behalf of Total Adblock claiming my review was fake and demanded I send them proof which was evidently imposable as it clearly states in the review I have now removed this download from my computer plus if you read Total Adblocks reviews on other sites there are reviews just like mine experiencing the same thing. Trustpilot remove negative reviews for companies as they pay Trustpilot a premium each month for other services they offer so basically they demand the negative review be removed or they will cancel there monthly premium. In the meantime people like you and me are not reading all the reviews only selected ones they choose.
Helpful Report
Posted 3 months ago
I have used Trust Pilot for a while now and always relied on their reviews as a consumer. I have also written several reviews. My latest review was flagged by the company in question as "Not a genuine experience" and since then I have been made to jump through hoops to prove not only that my experience was genuine but also to defend my honesty and my own integrity too. The Trust Pilot system is heavily stacked in favour of any company who flags a review, especially if they are paying for the Trust Pilot service. They will ask for proof of your interaction then delay replying, refuse to accept your proof, lose emails, then make you start all over again. Basically they will do anything to stall you until you give up. Trust Pilot reviews cannot be trusted and in my opinion are an absolute disgrace! I will never use them again.
Helpful Report
Posted 3 months ago
I put a truthful review on about a company and it was taken off. These cowboys charge companies to protect their online reviews, and don’t care about customers. They also don’t answer the phone. BE CAREFUL. 🤬
Helpful Report
Posted 3 months ago
This is horrible! Every-time I write a review, it gets flagged. They claim to have an auto detection software that detects fake reviews. They claimed that your review was flagged because "it breached the guidelines and is suspicious". PLEASE AVOID USING TRUSTPILOT FOR SERIOUS RESEARCHING FOR COMPANIES AND SITES! I promise you, every company has a spam of fake reviews. Someone don't even HAVE EVIDENCE that their statement is true.
Helpful Report
Posted 3 months ago
Trustpilot is rated 1.30 based on 1,932 reviews