Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,655 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,655 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 6th May 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustpilot is a site that supports companies, not customers, and you know why? because I don't verify positive comments, what's the problem of making several accounts for the company and writing positive comments???”

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Posted 1 year ago

“I bought a ticket, and then i try to refund because i realize i dont need it, so i clicked on refund, but key somehow autoopened so refund wasnt possible even thru their support! Thats a not experience what i want to know”

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Posted 1 year ago

“Trustpilot is a great website where people can share their experiences and opinions about businesses. It's easy to use and has a fair review system. Trustpilot verifies all reviews to make sure they're real and unbiased. The platform also allows businesses to respond to reviews and engage with customers directly. Trustpilot is a valuable tool for anyone looking for reliable information about products and services.”

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Posted 1 year ago

“They allow scam reviews to flood their website with thousands of 5* reviews, and they get accepted because the reviewed company has bought the reviews. Single real 1* and 2* are flagged by the company as not real and removed. Trustpilot is not a trustworthy review website, no matter how they think they are seen. I will never publish one other review on that bogus site.”

Trustpilot 1 star review on 11th May 2023

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Posted 1 year ago

“Very happy resolved my issue thankyous so much”

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Posted 1 year ago

“Paid for service offering businesses good reviews to boost sales... ie ... fake reviews. And deletion of real but negative reviews. Its rather twisted they call themselves Truspilot, its a bought n paid for scam”

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Posted 1 year ago

“Its a bad website, they remove content they dont like. Just to keep them customers.”

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Posted 2 years ago

“Absolutely disgusting and disgraceful. Trustpilot allow fake reviews and they remove honest reviews from me. They also locked my first account so the truth does not get known but too late for that as the entire world in this galaxy is fully aware of the incompetent retarded imbeciles like trustpilot who are nothing but irrelevant jealous hypocrites. Have you no shame ? They use fake names and hide. Do not trust trustpilot or do not use them. They are disgusting liars.”

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Posted 2 years ago

“Far too expensive after taking over McConnels in Thameside. Indeed, they’ve removed the Medivet signage and re-replaced it with the original McConnels! Says a lot really. Lost a boat load of custom and Vets have actually walked away. Good luck Medivet, you’ve priced yourself out of the market through pure greed and lost a lot of loyal customers. Goodbye!”

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Posted 2 years ago

“Constantly removing critical reviews.”

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Posted 2 years ago

“My son passed away on November 16th and I tried to no avail to get in touch with love holidays for a refund on our holiday which was booked for 27th November. I couldn't get hold of anyone no matter how hard I tried. I contacted the hotel and they said they couldn't refund me because I didn't book direct with them and used love holidays. We usually go to the same hotel in Benidorm in Nov and Feb. I am left annoyed because I feel robbed. Someone just said on Facebook where people are complaining about love holidays to complain on here and you get a response. My mother and step daughter also tried to help me but it was useless.”

Helpful Report

Posted 2 years ago

“Do you want to spy on your husband’s cell phone without him knowing or raising any form of suspicion? If so, you’re not alone. Many people are in the same situation and looking for a way to keep tabs on their spouse’s activities without them finding out. Fortunately, there are several professional tips available that allows you to monitor your partner’s phone activity discreetly and without having to break the bank. I came across a discussion on a forum which typically discussed some of the best ways to track your spouse’s cellphone without touching it or having physical access. The HACKMART team is one of the most comprehensive monitoring service available on the darkweb perfect for tracking your husband’s phone activities without him knowing. With the team's dashboard which is remotely accessed, you will gain access to all of his activities on the device, Ranging From text messages and calls, to app usage and GPS location tracking. The dashboard portal is designed to be hidden from view, so your husband won’t know he's being intercepted or that you are spying on him. Their ultimate customer support also provide tips on how to do this safely and effectively while staying within legal boundaries. Send an email to the team via (HACKMART242@GMAIL.COM). I boldly recommend their great works.”

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Posted 2 years ago

“I've been banned for complaining about my local mecca bingo club, I resolved the matter myself with the manager, but according to their bot I was identified as a scammer. I post 5 reviews a month if that. If I were a scammer I'd be posting 100s. The bot is flawed, I told trustpilot that the bot doesn't pick up on racist or homophobic comments on their site. They only want 5 star reviews.”

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Posted 2 years ago

“They suspended my account and deleted all my hardworking reviews that could save a lot of money and time to protect people from scams, lies, incapable people without reason. They didn't answered for me for half year why!!!”

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Posted 2 years ago

“Trustpilot have removed half my genuine reviews, even if I provide then with proof of purchase. Then if you ask them why, they lie that they can't verify it's true, when I gave them the account number of the company I was reviewing on the review form. They should be sued for having the word Trust in the name. Glad there are other websites to review them”

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Posted 2 years ago

“All my geninunes Reviews Remove by trustpilot fake service”

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Posted 2 years ago

“A breading ground of fake reviews, it removes genuine reviews and protects the scam business not consumers! It cant be trusted! Gave me 3 days to prove evidence of a link to the business as long as it wants to reply!”

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Posted 2 years ago

“Keine Ahnung warum die so scheinheilig meine ehrliche reviews löscht, wahrscheinlich weil die korrupt sind und von grossen Konzerne bezahlt werden.”

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Posted 2 years ago

“Trustpilot removed my fair and honest review without a notice justifying the action that was breaching their guidelines. I reviewed them and was not the case in any way or form. Trustpilot is not an impartial review bank to trust. they remove the reviews what don't satisfy their clients and for this reason they should be avoided completely. should rename themself NotSoMuchTrustpilot.”

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Posted 2 years ago

“Trustpilot biasly removed my honest Asda Wallington review and of which they point blank refused to give any reason whatsoever as why? and allowed a controversial review that contained swear in their platform when emailed then about it and”

Trustpilot 1 star review on 18th March 2023

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Posted 2 years ago

Trustpilot is rated 1.5 based on 2,655 reviews