Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,656 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,656 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 6th May 2025

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustpilot biasly removed my honest Asda Wallington review and of which they point blank refused to give any reason whatsoever as why? and allowed a controversial review that contained swear in their platform when emailed then about it and”

Trustpilot 1 star review on 18th March 2023

Helpful Report

Posted 2 years ago

“Trustpilot only seem to show good reviews. Any review company that gives Bigblu 4 stars cannot be trusted in any way”

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Posted 2 years ago

“Trustpilot supports SCAMMERS loads of fake reviews. Trustpilot is Untrustworthy, if you have a bad experience or get scammed and write a genuine review it will be removed. Please don’t believe anything on Trustpilot.”

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Posted 2 years ago

““ CAN I RECOVER BACK MY LOST FUNDS FROM A SCAMMER? How to recover your money from fake brokers, fake bitcoin investment platforms, forex schemes, binary, false investments proposals. I lost my hard earned money on a fake website, claiming high returns on investment after a momentary space of a week. I invested in their website and after a month, I couldn't gain any access to my capital and profits, I asked why I could not receive my money, then i was told to make an additional deposit of $16,500 for a dumb reason. That was when I knew there was something wrong. I am a policeman with two beautiful daughters, I lost my wife few years ago and I promised myself I was going to do all I could to take care of my kids after the demise of my wife, but falling for such scam for acquisitive reasons and puting my children's future at risk was quite unwelcoming. I went broke afterwards. During the course of trying to redeem myself after few months of getting scammed, i was given a referral on reddit which navigated me to a hacker on the internet. I patiently took some time to comprehend the core activities of this profound hackers. The Asore Corporation is a vulnerability coordination agency that performs a hack penetration guage to provide wealth recovery services for individuals and companies who have lost money through fraudulent online platforms. This organization was able to help me recover my lost bitcoins. I am truly pleased with the works of this hackers. If you really need to recover back your lost funds, contact them on asorehackcorp @ gmail com to get started. Please be safe out there. “ — Gregory Morrison”

Helpful Report

Posted 2 years ago

“Left a review on a unsatisfactory treatment from a business over a year ago (turns out the business has shockingly low ratings anyway). Then the business wanted proof of my experience all that time ago. I no longer had it so Trustpilot took the review down at the request of the business. This shouldn't happen more that a year after the experience and review. Lack of integrity by Trustpilot.”

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Posted 2 years ago

“Trustpilot treats their clients paying or not really badly. They have the worst customer service ever.”

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Posted 2 years ago

“I trust the reviews post on their site.”

Helpful Report

Posted 2 years ago

“Trustpilot removed my review without investigation! This is not a democratic and justified way to treat people. Their actions are in the interests of these companies that receive well-deserved negative reviews. Trustpilot lobbies and whitewash companies' failures and unprofessionalism, which is a crime! I provided enough evidence that I'm the authentic reviewer in return they spam me with automated responses of documents I should send them. They ignore the fact that I already sent them all documents that confirm my authenticity. Looks like they don't want people to write negative reviews. In this case, FU!”

Helpful Report

Posted 2 years ago

“Trustpilot protects companies who has the soul purpose of scamming people from call centers in India. They don't care. A scamming company has free range.”

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Posted 2 years ago

“Shady practices, dubious SEO claims if not outright lies, all designed to tie you in to a contract, horribly over priced, ZERO customer service, ZERO communication on any service level discussion, ONLY concerned with taking your money. Hats off to Caroline completely rude, unhelpful, aggressive, accusatory, Trust pilots main goal is to take your money and damn to anything else, I've been using Trustpilot for years, anytime I've had attempted to make a service level conversation with them, they get aggressive and throw contracts and debt collection in your face immediately, and completely unnecessarily. You will only have effective communication from them when they sign you up, and when they want to be paid. Unlike anything I've experienced with any service EVER.”

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Posted 2 years ago

“I'm an old reviewer My recent review about Mr. Porter was removed for no reason I truly think that they get $$$ from companies with bad reviews No longer reliable”

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Posted 2 years ago

“When you leave a bad review, Trustpilot will bully you into taking it down. They will repeatedly message you and ask you for tons of evidence and even when you provide it, they will still take the review down. Meanwhile they allow obviously fake positive reviews. I heard it is because it is in their financial interests due to being paid by companies to use their reviews.”

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Posted 2 years ago

“Unfair service”

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Posted 2 years ago

“Not to be trusted. You can leave positive and negative reviews. Positive will remain on there database no questions asked. After leaving a negative review on a company it was removed because I refused to provide detailed evidence of proof. So clearly customers that don't wish to go in depth with trustpilot will have there bad feedback reviews removed. Totally goes against what you are looking for from a review based site. So no longer can it be trusted for those that make the effort to share there experience. Never trust any company on there that has a positive feedback as trust pilots negative reviews would have been removed after a week.”

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Posted 2 years ago

“i have purchased 2 things from ozkart.com.au, all the products were well described and the price i got is very good plus the service is best”

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Posted 2 years ago

“I've posted reviews on Trustpilot, good and bad and everything in between, for almost twenty years. I recently posted a negative review for a washing machine that I purchased approximately six months ago. Be**, the manufacturer, have complained to Trustpilot and now Trustpilot are threatening to remove my review unless I send proof of purchase (photos of receipts, transactions, etc). Never in my whole life have I been bullied by a corporation. Never. This type of intimidation alludes to the fascism that Mussolini spoke of, whereby corporations control our language, our behaviour. Needless to say I'll never purchase another Be** product, or leave a review on Trustpilot again.”

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Posted 2 years ago

“Horrible service! They delete the bad reviews and do nothing about the fake good reviews. Even though I am a verified user and sent many emails, nothing changed.”

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Posted 2 years ago

“I'm fully satisfied.”

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Posted 2 years ago

“Had my account blocked, even verified age. According my software was the issue, then sent to codes even though my account was blocked. What is the point. Probably a scam to get my details. Frankly no consumer platform is safe. People get paid to do this on a regular basis. Not me fake and untrustworthy.”

Trustpilot 1 star review on 23rd February 2023

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Posted 2 years ago

“A fraudulent company is trust pilot they have betrayed thousands of innocent people and retired people also. I am glad that I finally choose to work with the good website ( www//Resuc . ORG// . ) and since then, I have been able to recover all the money.Finally!”

Helpful Report

Posted 2 years ago

Trustpilot is rated 1.5 based on 2,656 reviews