Trustpilot Reviews

Name: Trustpilot
Rating: 1.34

1.3 Rating 2,595 Reviews

8 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.3

Based on 2,595 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 24th April 2024

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they printed my review and the order which was made on line was del in less than a week very good”

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Posted 6 years ago

“Gives an opportunity to pass on praise where it's due, and as well as a kick in the pants where it's not. All based on personal experience, not hearsay”

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Posted 6 years ago

“I find Trustpilot a very honest place to leave reviews but believe that a lot of people that but bad reviews in are trying to make them look bad in anyway they can I have look at loads of bad reviews but they give no proof of who they are staying anonymos if its a true review then why are frightened to give there name is it because they are like a lot of people that have nothing to do and spend time going on the internet and doing things keeping them occupied instead of getting board like acting like little kids I know for a fact trustpilot always give the review that as been given making them very honest in every way”

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Posted 6 years ago

“I am a little surprised at all the negative comments about trustpilot, but I can only speak as I find. So if companies are paying them to write positive reviews then Vets Now .. an emergency vet company are not paying them enough. This company is rated as bad, because it is. Vets Now frequently report posts to take them down, but my experience of Trustpilot is that they encourage and help with the the reviews in order to re post them. They allow people who contact me about the company to spread the word and at the very least annoy Vets Now.... I have no complaints about them.”

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Posted 6 years ago

“Trustpilot gives people like me a voice and in future I will check the reviews before ordering online from a company on Trustpilot . Thank you Trustpilot from people like me Glenys Rose Greenwell from Haworth.”

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Posted 6 years ago

“Lauren spent a considerable amount of time very patiently sorting out my request and even did a ring back to give me time to gather more information.Her patience made it all the more easy for me and I really appreciate that”

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Posted 6 years ago

“First of all it's a very clear website and you have pleasure to deal with it. From my own experience: I have left 2 bad reviews about edreams and guess what? My problem was solved thanks to the responsiveness of edreams agents. Without trustpilot I wouldn't have been able to receive my money back :) I hope this site will stay long with us!”

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Posted 6 years ago

“Yes I BEN BALBY ROAD LOANS2 GO DONCASTER PRESENCES ????????STEPHANIE GRAY THANKS VERY MUCH”

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Posted 6 years ago

“We are a business in healthcare industry. Our patients wrote reviews after all the treatment processes completed in the Clinic. Trustpilot removed all of them because of their policy. I respect. Now we started to invite patients by e-mail when they go back to their country. I read negative reviews about Trustpilot in this website. I'm surprised. Because we have absolutely different experience. They are very keen to check if the review is genuine. They do not remove negative reviews even though we told TrustPilot there is an unfair evaluation from the patient side. They advised us to write our own arguments.”

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Posted 6 years ago

“I'm so grateful for trust pilot ...I had a problem with ticket bis recently and without trustpilot I wouldn't have been able to contact them ..believe me ticket bis are a night mare there is no contact nbr what's so ever but by going on trust pilot I was able to contact them and be answered straight away ..I'm so grateful”

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Posted 6 years ago

“Exactly as described. Very happy.”

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Posted 6 years ago

“Saved me from booking from sites with bad customer service”

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Posted 6 years ago

“Trustpilot is the best review platform out on the market. Looks like a ton of the negative reviews on here are from customers of companies that work with Trustpilot and not of actual customers of Trustpilot.”

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Posted 6 years ago

“Good customer service”

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Posted 7 years ago

“Trust Pilot is fair. They allow both fairness for the consumer and the business. Consumers can leave negative reviews with no ramifications. There are always 2 sides to a story. Trust pilot only allows verified customers who ordered from a company to post a review if you sign up with their service.”