Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,711 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,711 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 1st July 2025

Bernado

Trustpilot 1 star review on 30th June 2025

Purity

Trustpilot 1 star review on 29th June 2025

When I Thought My Scammed Crypto Was Lost For Good, I Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5).

Trustpilot 1 star review on 28th June 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Proper scammers, they take down your negative reviews. You show them all the details and still, they are taking down your review if is negative. All the paid ones will stay on. Shame and not correct at all.”

Helpful Report

Posted 3 years ago

“Most of these reviews are from people complaining they're having their reviews removed - thing is, all you need to do is prove you have used the company's services to keep your review up or reinstate it. I found them friendly and as soon as I contacted them they told me exactly what to submit to reinstate my review.”

Helpful Report

Posted 3 years ago

“They allow anyone to put a mark against companies without any verification of having done business with that company whatsoever. Google reviews work similarly, but they don't carry the same weight as those from Trustpilot, who claim to be all about authenticity. A genuine request to remove two completely fraudulent reviews was met with total indifference - in fact, I was encouraged to complete the bogus profile page that was set up for the review!”

Helpful Report

Posted 3 years ago

“They remove legitimate reviews. I imagine they are paid by companies that want to hide their poor service to remove reviews showing said companies as bad. I no longer trust them.”

Helpful Report

Posted 3 years ago

“I DON'T TRUST TRUSTPILOT ANYMORE. I have asked Trustpilot for help. Their response was lazy and pathetic. To cut a long story short, they are a gang of UNGODLY LAZY ZOMBIE HEATHENS. Goodbye and good riddens. ☹️🤨🤔🧐👎☹️😠😡”

Helpful Report

Posted 3 years ago

“I placed a legit review on a rogue company. It was removed after it was flagged as a false review. I had to produce proof of payment, invoice etc. I did and the review is still removed. Absolutely crazy, they're protecting the rogue traders”

Helpful Report

Posted 3 years ago

“Threatened to remove my review of a government contractor because I would not provide them information from my taxes. What a group of frauds and scam artists...”

Helpful Report

Posted 3 years ago

“They deleted all my accounts because i have badly reviewed Revolut, one of their best customer. Shocking. Trustpilot support refuses to answer my emails regarding the matter. I have posted on Twitter as well”

Helpful Report

Posted 3 years ago

“Trust pilot are a ridiculous company who removes peoples positive reviews and by the looks of it leaves the negative ones behind to make whichever the company look bad.”

Helpful Report

Posted 3 years ago

“Trustpilot remove honest yet negative reviews of companies. It's as though they are trying to protect them...... Or don't value anyone's opnion.....”

Helpful Report

Posted 3 years ago

“So i had an experiance with Areatrading.io which i felt was untrustworthy for a start their had to pay to a merchant which was called the ice cream machine £200 and i was on the phone to them for about an hour. The guy was very pushy and wouldnt take "ill think about it and come back later" as an answer. They delete all negative reviews if i have a bad experiance i have every right to write a review, to say im spreading lies without proof is very unprofessional, considering the fact i have proof.”

Helpful Report

Posted 3 years ago

“Pls be careful with playing in casino rewards zodiac because now if win never u will get ur win I be was spending 6000$ in game I win 160684 $ but I didn’t get because the website for casino control the even I have pictures I win and the game didn’t pay pls never ply there”

Helpful Report

Posted 3 years ago

“Con merchants disgraceful My sofology review removed within an hour and replaced with 15 5* reviews”

Helpful Report

Posted 3 years ago

“No publishing my review with a legitimate reason.”

Helpful Report

Posted 3 years ago

“Trustpilot block legitimate reviews for no reason. I suspect some financial incentive is there .This has happened on several occasions.”

Helpful Report

Posted 3 years ago

“Untrustworthy company, it seems, if they deem a business to have too many bad reviews there must be a conspiracy ! (GoFraudMe) HONK HONK”

Helpful Report

Posted 3 years ago

“I wanted to leave a review for GoFundMe because of my negative experience. On my first ever donation on their site. Being them giving money hard earned money to a different cause to what I intended. Although trustpilot are not allowing negative reviews of GoFundMe. I think there is some deals between trustpilot and certain large companies.”

Helpful Report

Posted 3 years ago

“Censoring genuine reviews and opinions to suit government adjenda”

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Posted 3 years ago

“Ottawa scam”

Helpful Report

Posted 3 years ago

“What is the point in having a platform to leave reviews after an experience, if you can't have your opinion unless is satisfies the agenda”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.5 based on 2,711 reviews