“Was a lovely evening, the demonstration of the facial and the lady who did it was so good and knowledgeable. Only thing i would say is maybe more seating when stood for a long time in the sessions can get uncomfortable”
“I've been visiting the spa for a long time and it's always been a fantastic experience. The improvements that have been made look really good and the new experiences/treatments will make it even better.”
“I really enjoyed the new open evening event, it was great to see the fresh spaces and they all look really premium- the salt stone experience sounds great and I love the new products, I feel the oud smell could be stronger as I didn’t get any distinctive fragrance from this
It would be good for further events to have smaller groups with a properly timed treatment for each session, as some sessions made us early for the next one by 30 minutes as they went really quickly
It would also be good to have some sort of dinner/grazing or food options available as it was right between dinner time and the snacks provided were quite limited”
“I have been for a ladies only session with my mum and auntie, and now a mixed session with my husband, and both experiences have been absolutely great. I think having the option for the different sessions is a huge positive and allows more people to access the baths who typically might avoid.
The staff are always very attentive and the facilities are well maintained and clean. Yet to have a treatment but that's next on the list!”
“I had a very relaxing time overall. The staff was incredibly helpful and I thoroughly enjoyed my scrub and hammam treatment. The only downside was the loud noise of people talking in the steam rooms. These should be quiet areas and it was difficult to relax and enjoy the soothing music.”
“Bit disappointed to be honest. Loads of women chatting not just in the ‘relaxation’ area but also in the sauna areas. When sat in relaxation room staff constantly walking through, banging doors, can hear plates/ cutlery being sorted. Changing room had tissues on the floor. Used to be offered a wider range of drinks such as chai latte now just teas and water that wasn’t even cold.”
Thank you for your honest feedback, and we’re sorry this visit wasn’t as calm as it should have been. We’ve raised the noise in the relaxation room and the state of the changing room with the team, and passed on your comments about drinks. We’d love to make your next visit a better one, so please get in touch at info@turkishbaths1877.com.
“I always enjoy coming to the Turkish baths because the staff here are very friendly and are attentive to your needs. Also the surrounding areas within the spa itself are cleaned regularly and the towels are replenished regularly which means you don’t have to worry about using too much of them. I love the incense as it helps you to relax and also love helping myself to the variety of the drinks that are on offer in the cafe. I give it 10/10. Highly recommend. Thank you.”
“Booked a Saturday morning for my friend and I as we have both had a difficult few months and needed some TLC.
Normally we love coming here, but we were very disappointed on this visit. Both the spa and the changing rooms needed a good clean, a member of staff had left a dirty sponge on the side by the hairdryers. My friend and I went into the steam room which normally has a lovely smell of essential oil but on this occasion it smelled fusty and sweaty, and this was so unpleasant that we couldn't stay in there. We told a member of staff who didn't seem very bothered.
Staff were also mopping up whilst people were using the facilities, which really ruined the calm and relaxing ambience.
Unfortunately I will not be returning for a while following this experience and will definitely be looking for another spa to use instead. I am also displeased that the price has gone up, but the session time has been shortened. Combined with the poor quality of facilities today, it definitely isn't worth it at the moment.”
Hi Emma, thank you for taking the time to write this, and we’re sorry your visit wasn’t the relaxing break you both needed. The cleanliness, the steam room and the mopping during your session aren’t what we expect, and we’ve raised each point with the team. We’d love the chance to welcome you back, so please get in touch at info@turkishbaths1877.com.
“I wouldn't come again, the changing rooms were dirty they could be cleaned more regularly and I really didn't like the smell but I do appreciate it's an old building. My facial was nice though.”
Hi Clare, we’re sorry the changing rooms weren’t as clean as they should have been, and you’re right that they need regular checks through the day. We’re glad you enjoyed your facial, and we’d love the chance to change your mind about coming back, so please drop us a line at info@turkishbaths1877.com.
“A little haven in the middle of town ❤️
I always enjoy popping here to get away for a few hours. There’s also a new bar area where we finished off with a few glasses of fizz. Staff also really lovely - will be back soon 🥂”
“Fabulous location beautifully and sympathetically refurbished traditional Victorian Turkish spa. Comfortable resting areas, great facilities, hot and cold, the massage was very relaxing, thanks Saffron 😊 A lovely lunch with a complimentary drink. Overall a lovely experience”
“I’ve been for the women’s baths experience several times however yesterday’s visit left me disappointed. The staff all seemed to be gathered around the robe collection area and were not on top of the drinks dispensers at all, when prompted the response wasn’t friendly. The aroma steam room smelled of body odour and overall the main room had a lot of water on the floor, meaning it was quite slippy. I know on previous visits the water was squeegee’d away.”
“I've been visiting these Turkish Baths for years. They've closed a couple of times over the decades but were taken over, reopened and refurbished in recent years. The owner has down an excellent job of improving the facilities and the staff are really lovely; welcoming and friendly. There's now also the Plant Room Cafe. I've visited with friends and also on my own. I've gifted vouchers for the spa and been gifted vouchers. It's a lovely experience and one I can recommend.”
