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Turo Reviews

1.3 Rating 1,240 Reviews
5 %
of reviewers recommend Turo
1.3
Based on 1,240 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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Turo 1 star review on 29th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Turo 1 star review on 29th April 2025
Timothy Williams
Turo 1 star review on 21st April 2025
Anonymous
Turo 1 star review on 21st April 2025
Anonymous
Turo 1 star review on 17th April 2025
Reservation Number 37829502
Turo 1 star review on 17th April 2025
Reservation Number 37829502
Turo 1 star review on 17th April 2025
Reservation Number 37829502
397
Anonymous
Anonymous  // 01/01/2019
“Turo Customer Service, prices, returns & refunds are very professionally handled 👏 👌 👍 I would recommend this company for car rentals!!! It's 2 thumbs 👍 👍's up for me.. Thanks again Scott.”
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Posted 4 years ago
“Honestly, no complaints using TURO. I had a breeze of a pickup and dropoff. My host had great communication and didn’t charge me any absurd fees. Love this app”
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Posted 4 years ago
“Awesome experience: Our 8 passenger Excursion died the day before we were to leave on an out of state trip. The night before we were to leave, no rental places had any 8 passenger vehicles, but TURO DID! Thanks for saving the day!”
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Posted 8 years ago
“Efficient, affordable, and much less of a hassle than traditional renting. It is also nice to be able to look for a specific type of vehicle.”
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Posted 8 years ago
“Easy pick up and drop off. Great communication with the host. There was another cancellation on this trip which makes 3 now with my experience with Turo. That is not good when you have everything set up and then get cancelled on, especially a day or two before the pickup time.”
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Posted 8 years ago
“Great experience. The renter was amazing and awesome”
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Posted 8 years ago
“The entire experience with TURO was A1 I would do it again, matter of fact the bigger car rental agency could learn a thing or to from TURO.”
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Posted 8 years ago
“The price and selection of cars”
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Posted 8 years ago
“Ease of use, made for very enjoyable trip. Car being curbside for pickup and drop off made trip easy.”
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Posted 8 years ago
“Quick. Easy. Good selection and filtering. Easy process. Great value!”
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Posted 8 years ago
“easy, simple, needed”
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Posted 8 years ago
“Super easy, convenient and fast!”
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Posted 8 years ago
“App was easy to use”
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Posted 8 years ago
“Great pick up and easy return. Car was excellent. The only bad thing I would have to admit is proving a rental agreement, because when we went across the border we did get a little hassle in crossing because we didnt have a rental agreement. I did have a purchase agreement which was sent to me after I asked, so maybe Turo should provide the purchase agreement after the trip starts so crossing the Canadian border isnt such a hassle.”
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Posted 8 years ago
“Great way to get a great car. The owner of the car was great to deal with.”
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Posted 8 years ago
“Convenience, flexibility, aggressive pricing, endless choices of makes and models.”
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Posted 8 years ago
“The level of service and response time”
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Posted 8 years ago
“Got a car from Turo for a trip to Denver to take through the Rocky Mountains. The pick up and drop off of the car was super easy and efficient. Will definitely use again when I travel!”
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Posted 8 years ago
“We had a good experience with Turo. All went as expected renting from Liah.”
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Posted 8 years ago
“I used this app to hire a car when I was in orange county. The service was super easy to use. Everyone will be using this app soon. Mark my words.”
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Posted 8 years ago
Turo is rated 1.3 based on 1,240 reviews