“I am overall happy with Twenty Eight pharmacy. I was disappointed when I found out my health insurance does not cover birth control due to my job being a catholic agency, the agency blocked it. 28 pharmacy makes the BC affordable & easy to obtain. The customer care team respond quickly. Leila was the last person to help me, very caring and helpful. The only thing I don’t like is the prices for some of the over the counter products.”
Hi there,
Thanks so much for sharing your experience using our service to access your birth control! We understand concerns about pricing, especially for over-the-counter products. Our pricing reflects increasing operational and pharmaceutical costs. We’ve absorbed some of these rising costs over the past few years and are committed to keeping these changes as fair as possible.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Leila from our Care Team has ensured you've received the level of care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Danielle (she/her)
“I'm new to Twentyeight Health and everyone has been wonderful! Ms. Perez the provider and Ken from customer service are great! So glad I choose to give Twentyeight Health a try!”
Hi Mac,
Thanks so much for sharing your experience getting started with our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Dr. Perez from our Clinical Team and the amazing Ken from our Care Team has ensured this is the case for you.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help!
PS - Is there anything we could have done to make your experience 5-star worthy? If so, please let us know as that's our goal! :)
Sincerely,
Kelsey (she/her)
“The customer service at Twentyeight health is great. They are very efficient in responding and making sure your issue gets resolved; Ana was very good with resolving my issue.”
Hi there,
Thank you so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ana from our Care Team was able to provide you with the support you deserve, and ensured your issue was resolved.
We look forward to serving you in the future. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help!
Sincerely,
Kelsey (she/her)
Hi Amanda,
Thank you for sharing your experience with our service! I'm so glad you've had a positive experience accessing the medication you need through our fast, free & discreet mail deliveries.
We look forward to serving you in the future! Feel free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help. :)
Sincerely,
Kelsey (she/her)
“My medication had to be switched and it took a couple of weeks to get the new medication. As long as I don't have to switch medicine it's fine. Every other order has arrived earlier than expected.”
“It is very responsive to my questions and needs. Just wish there was more variety in birth control patches and maybe even a payment plan if insurance doesn't cover it. But otherwise loved it. Definitely recommending it.”
