“When my old birth control provider was going out of business, I was referred to Twentyeight Health to continue helping me with my birth control needs. I've been so happy since as I always have received my birth control before running out, and it's really easy to check the status of when I will receive my next set of packs. Whenever I have an issue, the support team is always able to answer my questions right away, and if I need to send an email instead, they respond back as soon as they are online again. Most recently I was worried about an issue with my bc coming later than usual, and Mel was able to help me get more information on my order and reassure me that it was going to arrive on time - which it did! Thank you so much Mel and to the rest of the Twentyeight Health team for always helping me meet my birth control needs!”
Hi Katherine,
Thanks so much for sharing your experience using our service when your last provider ceased operations! I'm so glad to hear you were referred to Twentyeight to continue receiving the care you deserve.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Mel from our Care Team was able to assist with any concerns and ensure your next refill was delivered seamlessly.
We truly appreciate having you as a member of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help!
Sincerely,
Kelsey (she/her)
“had such a great experience with Twentyeight Health, especially thanks to May Ann from the Care Team! She was incredibly kind, patient, and knowledgeable, making the entire process smooth and stress-free. I truly felt cared for and supported.
It’s clear that Twentyeight Health is committed to making reproductive and sexual health more accessible and convenient, and I’m so grateful for the service they provide. Truly I highly recommend!
— Karla”
Hi Karla,
Thanks so much for sharing your experience using our service to access your birth control! I'm so glad to hear May Ann from our Care Team was able to ensure you received the level of individualized care you deserve.
We truly appreciate your recommendation and support of our mission to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help!
Sincerely,
Kelsey (she/her)
“I needed help with getting my birth control delivered ASAP due to me going on vacation. The person who helped me, I believe their name was Clear, was SUPER helpful! They told me when the pharmacy would be able to do my refill and what day I could be expecting it to be delivered. What’s even better was that I got my package 5 days before it was supposed to show up! Love TeamTwentyEight!!”
Hi there,
Thanks so much for sharing your experience using our service to access your birth control! I'm so glad to hear Clear from our Care Team was recently able to help get your medication to you ASAP, just in time for vacation. :)
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help!
Sincerely,
Kelsey (she/her)
Hi Jessica,
Thanks so much for sharing your experience using our service! We are so grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Valeria provided you with the level of individualized care you deserve. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
“Best online experience for my birth control . They get back really quickly. Very nice and shipping is fast . If you hate going in to dr offices then this is for you !”
Hi Luka,
Thanks so much for sharing your experience using our service to access your birth control! We are so grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear we provided you with the level of individualized care you deserve. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
“Customer service is amazing! I had a question about my next delivery for my birth control and Ken got back to me so quickly and was very helpful with explaining and breaking down everything for me.
For anyone that isn’t sure about giving Twentyeight health a try, you should just go for it! It’s so convenient for anyone who works full time and can’t get into the doctor’s office on the weekend. I highly recommend for anyone that is in need of birth control and the docs are always available to answer questions about sexual health. They offer so much more that you will see once you sign up! You won’t regret it!”
Hi Nicolette,
Thanks so much for sharing your experience using our service, and this glowing recommendation! We are so grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm happy to hear Ken ensured you received the level of individualized care you deserve and made sure all of your questions were answered.
Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Danielle (she/her)
Hi there,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Bri from our Care Team has ensured you've received the level of care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Danielle (she/her)
“I have been a member of TwentyEight Health for the last 4 years. I travel A LOT for work so being able to ship my birth control in multiple packs and not just month to month has been a lifesaver. I'm never "almost running out" and previously my local pharmacy was not good about ordering my birth control prior to running out and inevitably I would be without it for 5-6 days which caused a whole host of issues, as anyone who has been on birth control for any length of time can testify to. TwentyEight health has been amazing about making sure this NEVER happens. They email and touch base if there is a concern or issue and often touch base just to make sure I'm still happy with their service. Recently I went through a HUGE life change & as such there was a miscommunication about my medication dispensing but Marilu handled it quickly, proficiently and professionally. While everyone that I have spoken to in the last 4 years has truly been awesome, Marilu was able to take care of me and followed up to make sure everything had been taken care of. Thank you for taking care of me and being awesome about unexpected changes!!”
Hi A C,
Thanks so much for sharing your experience using our service! We are so ecstatic to have been serving you for the past 4 years!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Marilu ensured you received the level of care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Danielle (she/her)
“I am overall happy with Twenty Eight pharmacy. I was disappointed when I found out my health insurance does not cover birth control due to my job being a catholic agency, the agency blocked it. 28 pharmacy makes the BC affordable & easy to obtain. The customer care team respond quickly. Leila was the last person to help me, very caring and helpful. The only thing I don’t like is the prices for some of the over the counter products.”
Hi there,
Thanks so much for sharing your experience using our service to access your birth control! We understand concerns about pricing, especially for over-the-counter products. Our pricing reflects increasing operational and pharmaceutical costs. We’ve absorbed some of these rising costs over the past few years and are committed to keeping these changes as fair as possible.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Leila from our Care Team has ensured you've received the level of care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Danielle (she/her)
“Arthessa Was so amazing! So sweet and listening to every concern I had. The whole process was super fast! Iv already received my BC! Would definitely recommend! 10/10”
Hi there,
Thanks so much for sharing your experience using our service to access your birth control!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Arthessa from our Care Team has ensured you've received the level of care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
Hi Aubri,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Arthessa from our Care Team has ensured you've received the level of care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
“They have excellent customer service! So easy to reach and helpful, they're super flexible if you need to make any changes to your account and deliveries. Jay was especially helpful. I have been with 28H for years and am very happy with their services!”
Hi Emily,
Thanks so much for sharing your experience using our service for the past few years!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Jay from our Care Team has ensured you've received the level of care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
Hi there,
Thanks so much for sharing your experience using our service! It was great to speak with you.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ram and I ensured you've received the level of care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
“I have been using this site for a very long time. When I requested a change from the pill to the patch, I was told that I have to upgrade my subscription in order to request a change in my prescription. In my opinion, that's insane. If you ever have a problem with your brand, you have to pay 4x extra just to switch to something else. When I stated I would be cancelling my subscription and would like to leave a review, the representative repetitively ignored me. Luckily I did some digging and found the review page on my own. No one should ever have to pass a paywall just to switch brands. What a ridiculous concept.”
Hi there,
Thank you for sharing your experience with our service. We aim to be as transparent as possible when it comes to the out of pocket costs associated with using our service, and I truly apologize for any inconvenience or frustration regarding the brand change process. I hope I can provide additional context and best assist.
I can clarify that the $12.99 fee covers the provider's time to review your information and write a new prescription, if eligible. However, we definitely don't want pricing to be a barrier to anyone accessing the care they need. We are always glad to help to the best of our ability in the event this fee is prohibitive to continuity of your care.
Your initial conversation was escalated to our Escalations Department by my colleague so we could further review and assist. This can cause an additional 12-24 hour response time, depending on volume. We truly apologize for any delay but appreciate your patience.
I've reached out to you through Reviews.io, and via email, in the hopes of connecting with you personally as well to ensure this concern has been resolved to your satisfaction, and look forward to hearing back!
Sincerely,
Kelsey (she/her)
“Twentyeight Health was and is just simply there when I need them. Swift email replies, making each transaction tailored to my needs and in private. I’m happy with my choice in Twentyeight Health. Thanks guys!!”
Hi Fallon,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has ensured you've received the seamless, discreet care you deserve and stayed up to date!
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
Hi Lisa,
Thanks so much for sharing your experience with our service.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Bri ensured you had a seamless experience accessing the care you need!
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
Hi Nicole,
It was so great to speak with you. Thanks so much for sharing your experience with our service.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear the I was able to ensure your experience was as seamless as possible.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
“I recently used Twentyeight Health to get birth control online and this service is so easy to use and works with my health insurance without me physically going in to the doctors office. The customer service I received from Marilu was exceptional, so was so sweet and supportive and has been sending me updates via email regarding my prescription and I appreciate the extra step she’s insured to show she cares. I definitely recommend using this service for your sexual health.”
Hi Natalie,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear the amazing Marilu from our Care Team has ensured you've received the care you deserve, and has ensured you've stayed up to date!
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
“They provided excellent customer service when I had a question about my health insurance. They answered my question quickly and provided a thorough answer. Queen assisted me with my concern..”
Hi Linda,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear the amazing Queen from our Care Team has ensured you've received the care you deserve, and all your questions were answered!
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
“From the moment I contacted them, they were responsive and accommodating. The quality of their work is exceptional. May Ann from the care team was amazing.”
Hi there,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our amazing Care Team has ensured you've received the care you deserve.
We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
Hi there,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has always ensured you've received the care you deserve.
We're grateful to have you as part of our community! Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :)
Sincerely,
Kelsey (she/her)
