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Twentyeight Health Reviews

4.0 Rating 204 Reviews
74 %
of reviewers recommend Twentyeight Health

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Anonymous
Anonymous  // 01/01/2019
Valeria was amazing!!
Helpful Report
Posted 4 months ago
Hi Jessica, Thanks so much for sharing your experience using our service! We are so grateful to have you as part of our community. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Valeria provided you with the level of individualized care you deserve. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 4 months ago
Best online experience for my birth control . They get back really quickly. Very nice and shipping is fast . If you hate going in to dr offices then this is for you !
Helpful Report
Posted 4 months ago
Hi Luka, Thanks so much for sharing your experience using our service to access your birth control! We are so grateful to have you as part of our community. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear we provided you with the level of individualized care you deserve. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 4 months ago
Customer service is amazing! I had a question about my next delivery for my birth control and Ken got back to me so quickly and was very helpful with explaining and breaking down everything for me. For anyone that isn’t sure about giving Twentyeight health a try, you should just go for it! It’s so convenient for anyone who works full time and can’t get into the doctor’s office on the weekend. I highly recommend for anyone that is in need of birth control and the docs are always available to answer questions about sexual health. They offer so much more that you will see once you sign up! You won’t regret it!
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Posted 4 months ago
Hi Nicolette, Thanks so much for sharing your experience using our service, and this glowing recommendation! We are so grateful to have you as part of our community. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm happy to hear Ken ensured you received the level of individualized care you deserve and made sure all of your questions were answered. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Danielle (she/her)
Posted 4 months ago
Bri was great and she helped me with what I needed professionally, fast and she was very nice. Thank you again for your help!
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Posted 4 months ago
Hi there, Thanks so much for sharing your experience using our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Bri from our Care Team has ensured you've received the level of care you deserve. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Danielle (she/her)
Posted 4 months ago
I have been a member of TwentyEight Health for the last 4 years. I travel A LOT for work so being able to ship my birth control in multiple packs and not just month to month has been a lifesaver. I'm never "almost running out" and previously my local pharmacy was not good about ordering my birth control prior to running out and inevitably I would be without it for 5-6 days which caused a whole host of issues, as anyone who has been on birth control for any length of time can testify to. TwentyEight health has been amazing about making sure this NEVER happens. They email and touch base if there is a concern or issue and often touch base just to make sure I'm still happy with their service. Recently I went through a HUGE life change & as such there was a miscommunication about my medication dispensing but Marilu handled it quickly, proficiently and professionally. While everyone that I have spoken to in the last 4 years has truly been awesome, Marilu was able to take care of me and followed up to make sure everything had been taken care of. Thank you for taking care of me and being awesome about unexpected changes!!
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Posted 4 months ago
Hi A C, Thanks so much for sharing your experience using our service! We are so ecstatic to have been serving you for the past 4 years! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Marilu ensured you received the level of care you deserve. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Danielle (she/her)
Posted 4 months ago
I am overall happy with Twenty Eight pharmacy. I was disappointed when I found out my health insurance does not cover birth control due to my job being a catholic agency, the agency blocked it. 28 pharmacy makes the BC affordable & easy to obtain. The customer care team respond quickly. Leila was the last person to help me, very caring and helpful. The only thing I don’t like is the prices for some of the over the counter products.
Helpful Report
Posted 4 months ago
Hi there, Thanks so much for sharing your experience using our service to access your birth control! We understand concerns about pricing, especially for over-the-counter products. Our pricing reflects increasing operational and pharmaceutical costs. We’ve absorbed some of these rising costs over the past few years and are committed to keeping these changes as fair as possible. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Leila from our Care Team has ensured you've received the level of care you deserve. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Danielle (she/her)
Posted 4 months ago
Arthessa Was so amazing! So sweet and listening to every concern I had. The whole process was super fast! Iv already received my BC! Would definitely recommend! 10/10
Helpful Report
Posted 4 months ago
Hi there, Thanks so much for sharing your experience using our service to access your birth control! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Arthessa from our Care Team has ensured you've received the level of care you deserve. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 4 months ago
Arthessa was the best and very attentive. She answered all my questions and responded in a timely manner.
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Posted 5 months ago
Hi Aubri, Thanks so much for sharing your experience using our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Arthessa from our Care Team has ensured you've received the level of care you deserve. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 4 months ago
They have excellent customer service! So easy to reach and helpful, they're super flexible if you need to make any changes to your account and deliveries. Jay was especially helpful. I have been with 28H for years and am very happy with their services!
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Posted 5 months ago
Hi Emily, Thanks so much for sharing your experience using our service for the past few years! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Jay from our Care Team has ensured you've received the level of care you deserve. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 5 months ago
The entire team is great. Ram helped me get my order issues fixed. Kelsey followed up and kept me updated. Shipping was incredibly fast
Helpful Report
Posted 5 months ago
Hi there, Thanks so much for sharing your experience using our service! It was great to speak with you. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ram and I ensured you've received the level of care you deserve. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 5 months ago
I have been using this site for a very long time. When I requested a change from the pill to the patch, I was told that I have to upgrade my subscription in order to request a change in my prescription. In my opinion, that's insane. If you ever have a problem with your brand, you have to pay 4x extra just to switch to something else. When I stated I would be cancelling my subscription and would like to leave a review, the representative repetitively ignored me. Luckily I did some digging and found the review page on my own. No one should ever have to pass a paywall just to switch brands. What a ridiculous concept.
Helpful Report
Posted 5 months ago
Hi there, Thank you for sharing your experience with our service. We aim to be as transparent as possible when it comes to the out of pocket costs associated with using our service, and I truly apologize for any inconvenience or frustration regarding the brand change process. I hope I can provide additional context and best assist. I can clarify that the $12.99 fee covers the provider's time to review your information and write a new prescription, if eligible. However, we definitely don't want pricing to be a barrier to anyone accessing the care they need. We are always glad to help to the best of our ability in the event this fee is prohibitive to continuity of your care. Your initial conversation was escalated to our Escalations Department by my colleague so we could further review and assist. This can cause an additional 12-24 hour response time, depending on volume. We truly apologize for any delay but appreciate your patience. I've reached out to you through Reviews.io, and via email, in the hopes of connecting with you personally as well to ensure this concern has been resolved to your satisfaction, and look forward to hearing back! Sincerely, Kelsey (she/her)
Posted 5 months ago
Twentyeight Health was and is just simply there when I need them. Swift email replies, making each transaction tailored to my needs and in private. I’m happy with my choice in Twentyeight Health. Thanks guys!!
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Posted 5 months ago
Hi Fallon, Thanks so much for sharing your experience using our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has ensured you've received the seamless, discreet care you deserve and stayed up to date! We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 5 months ago
Bri was awesome! She was so helpful!
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Posted 5 months ago
Hi Lisa, Thanks so much for sharing your experience with our service. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Bri ensured you had a seamless experience accessing the care you need! We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 5 months ago
Absolutely love Twentyeight Health! Kelsey was amazing I really appreciate everything she did for me!
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Posted 5 months ago
Hi Nicole, It was so great to speak with you. Thanks so much for sharing your experience with our service. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear the I was able to ensure your experience was as seamless as possible. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 5 months ago
I recently used Twentyeight Health to get birth control online and this service is so easy to use and works with my health insurance without me physically going in to the doctors office. The customer service I received from Marilu was exceptional, so was so sweet and supportive and has been sending me updates via email regarding my prescription and I appreciate the extra step she’s insured to show she cares. I definitely recommend using this service for your sexual health.
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Posted 5 months ago
Hi Natalie, Thanks so much for sharing your experience using our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear the amazing Marilu from our Care Team has ensured you've received the care you deserve, and has ensured you've stayed up to date! We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 5 months ago
They provided excellent customer service when I had a question about my health insurance. They answered my question quickly and provided a thorough answer. Queen assisted me with my concern..
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Posted 6 months ago
Hi Linda, Thanks so much for sharing your experience using our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear the amazing Queen from our Care Team has ensured you've received the care you deserve, and all your questions were answered! We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 5 months ago
From the moment I contacted them, they were responsive and accommodating. The quality of their work is exceptional. May Ann from the care team was amazing.
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Posted 6 months ago
Hi there, Thanks so much for sharing your experience using our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our amazing Care Team has ensured you've received the care you deserve. We truly appreciate having you as part of our community. Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 5 months ago
Yall always help me so much! Thank you!:)
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Posted 6 months ago
Hi there, Thanks so much for sharing your experience using our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has always ensured you've received the care you deserve. We're grateful to have you as part of our community! Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 6 months ago
I wish they still took medicaid in my state but other than that I was satisfied with my prescription and this company
Helpful Report
Posted 6 months ago
Hi Brigitte, Thanks so much for sharing your experience using our service! We're always looking to expand services and insurance coverage, and we truly appreciate this feedback. Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad we've been able to provide you with the level of care you deserve. We truly appreciate you spreading the love! Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 6 months ago
I love twentyeight health! Hannah was so helpful and so far every time I have reached out to customer service they have been fast and very helpful!!
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Posted 6 months ago
Hi Jessica, Thanks so much for sharing your experience using our service! Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear the amazing Hannah from our Care Team has ensured you've received the care you deserve. We truly appreciate you spreading the love! Please free to reach out at anytime via email at contact@twentyeighthealth.com or by text at 929-352-0060 - we're happy to help! :) Sincerely, Kelsey (she/her)
Posted 6 months ago
Twentyeight Health is rated 4.0 based on 204 reviews