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Twinkl Reviews

4.8 Rating 1,323 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
Issues over subscription charges was dealt with quickly and efficiently.
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Posted 1 year ago
Very responsive and helpful staff.
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Posted 1 year ago
I had realised I was still paying for a subscription that I had canceled, they were super prompt and helpful and even refunded the money.
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Posted 1 year ago
Beccy today was very polite and solved my problem swiftly. The support was pleasant and efficient.
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Posted 1 year ago
Great customer service. Thanks to Heather and the finance team..
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Posted 1 year ago
Excellent customer service, problem was solved quickly and efficiently.
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Posted 1 year ago
They offered me a free month so I signed up and next minute I see a charge on my credit card from them! Scammers! They refused to acknowledge their mistake and refused to refund the money they stole from me.
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Posted 1 year ago
Alison was amazing help for me when I contacted support for some advice. Responses were super quick and helpful. Best customer service!
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Posted 1 year ago
Excellent customer service!
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Posted 1 year ago
I emailed with a problem about multiple accounts which I could not delete/erase/resolve and an answer came within minutes with a clear outline of what could be done. I agreed and the problem was solved quickly, courteously and satisfactorily by Alexandra
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Posted 1 year ago
Alexandra was able to assist me very well and was very responsive to emails
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Posted 1 year ago
Twinkl has always been flexible and helpful and a lot more. This page won't suffice how they are my go to website for my resources. They are patient and would give you the best.
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Posted 1 year ago
Received excellent customer support when needed and the resources are great too!
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Posted 1 year ago
Fraud beware of the site deducted AED 506 without my approval.Don't give your account details.
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Posted 1 year ago
I mistakenly made an error and Alexandra was helpful, quick and efficient. Fantastic customer service.
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Posted 1 year ago
Twinkle is an amazing resource. The customer service has been exceptional.
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Posted 1 year ago
Great ressources for teaching ! Customer care - Beccy- is very helpful ! Thanks !
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Posted 1 year ago
Great variety and helpful staff
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Posted 1 year ago
I am so glad that Alexandra came through and answered my question of when to receive my planner. I am also glad that I will be receiving an email to alert me of the arrival of the planner at my door. Thank you very much! 😊👌📘
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Posted 1 year ago
Great resources, friendly and very helpful customer services
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Posted 1 year ago
Twinkl is rated 4.8 based on 1,323 reviews