“I am so happy with Twinkl it's an amazing platform that has really provided excellent resources for my home schooling platform. When I had challenges, Amy provided efficient, fast and professional service! Thank you Amy!!”
“Twinkl is an amazing platform with great resources available. The best part is their support. They helped very promptly with my issue. It has really increased my trust”
“Alison & Catherine have been wonderful in helping me with my query. Happily going out of their way in order to customise a resource for me. Love your resources. Keep up the awesome work Twinkl. You are my go to often.”
“Excellent Support from Hannah this evening. Although she wasn't able to supply me with a immediate resolution (due to it being almost 8pm lol) she passed on my query to the relevant team and also supplied me with some additional information that may have been of some help.
Fabulous service.”
“Twinkl always has something useful, irrespective of whether you need something for old or young pupils, Maths, English, Social Studies etc. They are just brilliant and for me they are a huge timesaver when doing prep. Love them, 100% worth the money spent on the subscription.”
“Had an issue as I purchased the wrong subscription. Opted for a refund. It says they will get back within five days and it took about 3. Thanks to Reece, the issue was resolved within an hour! Awesome customer service and resources too.”
“I had complications with a payment and with now hesitation a worker called Laura helped provide me with assistance and issued a refund straight away. Thankyou”
“Great Customer Service from Laura.
kept in touch, explained what I needed to do, resolved very quickly.
Am extremely grateful.
Can get back to using the amazing TWINKLE resources!”
“A fantastic site with everything you need to help with your child's education. The team are incredibly responsive and always get back to you in a timely manner if you have questions or need support.”
“I found some excellent material to start and subscribed, but after a month realized I had gleaned all Twinkl had on my particular topic - I tried to cancel my subscription but couldn’t find unsubscribe / cancel membership. I finally tried emailing the company - no response. Just now with Googles help and jumping through hoops I think I finally got it cancelled. Use the FREE option as long as you can to determine if a subscription would be worthwhile - generally a good product.”
“Twinkl is my first port of call for all teaching resources. There's a huge variety of quality resources I can use for all subject areas, for my primary school aged students. Customer service has been second to none - Carmen replied quickly and efficiently and emailed resources I had difficulty downloading. Twinkl is certainly great value for money and makes my life much easier!”
“My absolute go to for home schooling resources. Anything we would like to learn about can be found on twinkl. Customer support have always been super helpful in case we've ran into any problems with downloading or printing the resources. Recently I've received excellent customer service from Emma, Heather and Amy who helped me renew my subscription. And it's a bonus that they run a discount from time to time. Would highly recommend to sign up to twinkl!”
“Resources provided met expectations.customer care efficient and diligent in resolving issues. Clear precise information on refund policy and was happy to help with any queries stated.”
