“Bethan was very accommodative and calm. Her voice and the way she assisted me felt
like I am valued as a twinkl member even though my subscription wasn’t that expensive. The refund thing and process she did was very smooth and I hope there are more BETHANS out there in the world! Keep it up.”
“I am really pleased to see the fantastic response of all Twinkl staff. They all are so prompt in addressing the concerns and resolving the issue. Special thanks to Bethan, Gemma and Amy as they are very cordial and supportive in rendering their swift response and action.
Thank you all
Regards
Venkata”
“Arwin and Alison helped me to get the membership cancelled. I love how quickly and efficiently both worked on my case.
If I am rehired, I'd be very happy to resume my use of Twinkl.
Best blessings,
Josan”
“Heather helped me to solve the mystery of my attached account with Twinkl where I have been charged but we're not able to use downloads. It is all fixed. Thank you.”
“I asked my card details to be removed from the website and within minutes I received an email about it being removed. Please note, I was unable to remove the details from my end. Carmen Cares helped me instantly. Thank you! I really love the resources of twinkl and have been using this website for 9-10 years now.”
“When I signed up for twinkl, I received a lot of useful resources for my teaching, searching and finding documents was also quite easy. When I did not want to subscribe to the annual plan, I wanted to change, the customer care and finance team supported me enthusiastically. I am very satisfied with Twinkl.”
