“Hannah from Twinkl was extremely supportive & went out of her way to ensure I was on the right path.
Such professionalism & knowledge.
Thank you Hannah!”
“Many thanks to Emma who actioned my membership change request, in a timely manner. Seamless approach, no questions asked and appropriate refund requested by her. Well done :)”
“Accidentally I paid for annual membership instead of monthly membership. They were so quick to respond to my request in switching my account and made a refund request. Great customer service!”
“I have asked them to translate the resources into another language and the response has been very quick. I am delighted with all the material they have. It is great!”
“Twinkl responded to my queries quickly and nothing was too much for them. Thank you Amy and the Welsh language team for being willing to translate documents.”
“The customer service was outstanding. My email was responsed to within minutes. This was not expected as it was a Saturday. All information was given and received quickly. I am now updated and my account is ready to go for the new year.”
“first of all: great material!
second: i had a payment issue problem. It was solved unbelievably fast and extremely kind! special thx to emma, lou, federica and lisa! best, fastest and friendliest service team ever!!😊”
“Best customer service ever. I had a subscription issue and Subaat, the team member that took my ticket was very quick and professional, in just a few minutes everything had been taken care of and my problem was solved.”
“Wow the resources are endless and so easy to download and print. The customer service is spot on. They really go out of their way to make sure everyone is satisfied with their resources such a fantastic team always going out of their way to improve and do better, I think Twinkle is just incredibly amazing, as a Home educator your resources have been life changing thank you so much”
