“Such a brilliant resource!! My daughter is home schooled in Australia and I rely on Twinkl almost daily. I've also had a billing issue recently (my fault!) that has been rectified easily and pleasantly by Twinkl. I cannot recommend Twinkl highly enough”
“I rarely need to use their customer service, but the few times that I have, they've always been swift to respond and really helpful. Definitely recommend Twinkl.”
“My account is set up in Northern Ireland and I was working on planning while in Republic of Ireland and I was locked out of my account.
I contacted Twinkl and Becky responded very promptly and efficiently.
I was then able to sign into my account again.”
“They make it impossible to cancel your subscription directly on their site. It keeps you on a loop and doesnt go through the cancellation. The only way to do it is to contact them through email.”
“Twinkl admin, especially Carmen who assisted me to understand the various subscriptions and was very understanding and accomodating to my financial status. Their resources are fantastic and admin reply quickly to any queries you may have. Highly recommend.”
“I needed to get in touch regarding my renewal as I go on maternity leave at the start of the new school year so I won't need to renew. Kim quickly got back to me, letting me know how long I have left on my subscription and reassuring me that it won't auto renew until I get back on touch with twinkl.”
