Login
Start Free Trial Are you a business?? Click Here

Twinkl Reviews

4.8 Rating 1,226 Reviews
96 %
of reviewers recommend Twinkl

Write Your review

Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
Amazing guys, so dedicated, trustfull, helpfull, they didn t made me feel bad for asking so many things. I recomand 1000000% Amazing team, amazing job, love youu❤️
Helpful Report
Posted 1 year ago
Laura was very helpful and quick to reply via email.
Helpful Report
Posted 1 year ago
Great resources and variety
Helpful Report
Posted 1 year ago
They managed to sort out that I could not download PowerPoints to my computer. Easy fix thank you so much.
Helpful Report
Posted 1 year ago
Outstanding communication and I never felt at any time that the problem would not be resolved.
Helpful Report
Posted 1 year ago
We are a Ukrainian refugee support group, and Twinkl has given us full free access. The refugee children appreciate the products so very much, as do we. Friendly helpful staff, and an amazing business. Ty 🇺🇦🇺🇦
Helpful Report
Posted 1 year ago
Absolutely amazing and outstanding service from twinkl today!! Thank you for extending my home ed discount for me I really and truly appreciate it!!
Helpful Report
Posted 1 year ago
Top notch service!
Helpful Report
Posted 1 year ago
I needed to cancel my individual account as my new school had a whole staff account. Jillian quickly sorted my refund out for me and the follow up emails from Alexandra were also prompt ! An excellent service - thank you 😊
Helpful Report
Posted 1 year ago
Twinkl is very reasonable on cost, I can get access to many resources and all the resourses are excellent and there's something for all age groups and abilities. I have recently has a query and it has been dealt with quickly and with understanding. Can't recommend Twinkl enough. They are always happy to help and if you can't find anything, contact them and they will happily help.
Helpful Report
Posted 1 year ago
Customer support team so prompt and helped me with my issue! Love Twinkl for school and have been a loyal costumer for years now.
Helpful Report
Posted 1 year ago
Excellent service clientèle : un merci particulier à Alexandra pour son aide et son professionnalisme ! Fait rare pour être notifié : on vous répond dans les cinq minutes maximum ;)
Helpful Report
Posted 1 year ago
Excellent Customer service - helped me out when I missed out on discount week. Resources are also amazing - whatever my kids what to learn about I can find something on Twinkl
Helpful Report
Posted 1 year ago
Excellent customer service, even when I wanted to cancel my subscription. Thank you!
Helpful Report
Posted 1 year ago
Absolutely incredible resources and second to none customer service. Cannot recommend highly enough!
Helpful Report
Posted 1 year ago
Liam, Andrew and Hannah were so helpful and they sorted my issue out straight away. Highly recommend!
Helpful Report
Posted 1 year ago
Fantastic customer service
Helpful Report
Posted 1 year ago
After returning from the the long school summer holiday I faced an issue with payment and accessing my Twinkl app. After emailing Twinkl customer care I was surprised to find an almost immediate response. After submitting the information that was requested my problem was solved very quickly and I was back on Twinkl. It is rare to receive such a quick reply. Thank you.
Helpful Report
Posted 1 year ago
The costume service representatives were so loyal and helpful! Would 100% recommend!
Helpful Report
Posted 1 year ago
Fantastic customer service!
Helpful Report
Posted 1 year ago
Twinkl is rated 4.8 based on 1,226 reviews